Vacancy at Scottish Refugee Council
Key responsibilities
- Co-ordinate the planning, delivery and ongoing development of an effective volunteer plan and volunteer service across Scottish Refugee Council
- Oversee the development, implementation and regular review operational policies, procedures and guidelines
- Ensure compliance with safeguarding, risk assessments and health and safety standards
- Consult with managers and staff to identify meaningful volunteer roles that align with organisational, strategic and project objectives
- Develop strategies to attract volunteers
- Develop recruitment strategies
- Oversee the design, delivery and evaluation of volunteer induction, training and ongoing development programmes to equip volunteers with necessary skills
- Develop quality control standards and processes for volunteers
- Champion volunteer recognition initiatives
- Monitor feedback from volunteers and ensure continuous improvement based on volunteer input
- Address challenges, conflicts or concerns in a timely and supportive manner
- Represent volunteer needs and feedback to colleagues, including Senior Leadership Team
- Develop systems to monitor and evaluate volunteer activity, report on engagement metrics and maintain accurate volunteer records/databases
- Prepare high quality reports on volunteer impact, engagement and retention
- Keep up to date with legislation, policy and best practice relating to volunteering
- Manage resources and budgets related to volunteer activity
- Line manage Volunteer Co-ordinators, setting clear expectations and goals for the team and supporting their performance and development
- Build and maintain effective partnerships with external agencies to promote inclusive volunteering opportunities for refugees and people in the asylum process
- Represent Scottish Refugee Council in volunteering networks and forums
- Provide guidance and support to staff across the organisation to embed best practice in volunteer management
- Lead on the renewal of Scottish Refugee Council’s Investing in Volunteers accreditation every 3 years
39 days of leave (including public holidays)
Progressive salary structure
Flexible working options
Training and development opportunities
Union recognition
Fresh fruit, tea & coffee in office
Enhanced pay benefits
Enhanced pension
Counselling & coaching service
Cycle to work scheme
Eye care scheme
Death in service & 24-hour GP service
- Please download the full job description from our website.
-Please ensure you upload your completed application form before submitting your application. When prompted to upload a CV, upload your application form instead.
- We would also appreciate it if you could complete our Equal Opportunities Monitoring Form (this is voluntary and helps us improve equality and diversity).