Volunteer Coordinator
Salary £ 28,339 (pro rata) £21,254 (actual) 30hrs per week
The Way Youth Zone
Vacancy listed 03/06/2025
Application deadline 20/06/2025
Details
KEY RESPONSIBILITIES 

STAFFING AND TEAM MANAGEMENT 

Recruitment and Development: Create and develop an ongoing Recruitment strategy to engage and support the local community into the various volunteering opportunities within the Youth Zone setting. 

Delivery: Work with full staff team working across all organisational functions to identify impactful volunteer opportunities.  Such as the fundraising team who would need volunteers and ambassadors for their bespoke events.  This role would also work with and help manage our corporate volunteers.

HR and training: Recruit and onboard volunteers following safer recruitment principles, ensuring they have the necessary training and support to flourish. 

Volunteer Records: Set up and maintain staff files in line with data/HR legislation, including data collection and impact reporting. 

VOLUNTEER SUPPORT AND COORDINATION 

Stewardship: Build strong working relationships with volunteers, ensuring a positive volunteering experience. 

Integration: Train Youth Zone staff, including the Senior Leadership Team, in volunteer management best practices, facilitating opportunities for staff and volunteers to build good working relationships. 

Communication: Regularly communicate and update volunteers, keeping them engaged, informed, and valued. 

Administration: Undertake and complete all administration relating to volunteering, including management of the volunteering budget. 

Support: Ensure an excellent volunteer experience, providing reassurance, Problem-solving, and conflict management where needed. 

Role Model: Be a role model for Volunteers, young people & the wider team, presenting a positive solution focused attitude. 

VOLUNTEER RECOGNITION 

Culture: Create and build a culture of recognising and valuing volunteers at the Youth Zone and across the organisation. 

Reporting: Monitor and record the Impact of Volunteering input. 

High-Standard Events: Organise and run volunteer appreciation events, leading on Volunteers Week activities and linking into the wider OnSide Network.

 SAFEGUARDING 

Policies: Comply with all policies and procedures, with reference to safeguarding, codes of conduct, health & safety, and equality and diversity. Ensuring that this is reflected in all aspects of the volunteer experience. 

Safeguarding: To be alert to issues of safeguarding and child protection, ensuring the welfare and safety of Youth Zone members is promoted and safeguarded, and to report any child protection concerns to the designated safeguarding leads using policies, procedures, and practice. 

PERSON SPECIFICATION 

Applicants will be expected to demonstrate the experience, skills, knowledge, and aptitudes listed below throughout the recruitment process. However, if you don’t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. 

EXPERIENCE 

Demonstrate clear experience of volunteer management best practice, including developing and supporting a wide range of volunteering opportunities and an understanding of volunteers’ motivations and the benefits they can bring to an organisation 

Experience of developing and delivering a variety of training to small and large groups Experience of managing successful relationships with colleagues, volunteers, and external partners and confident in providing advice and guidance to others around policy, procedure, and good practice 

Experience of managing team of volunteers 

 

SKILLS, KNOWLEDGE AND ATTRIBUTES 

Strong ability to communicate the value of volunteers across all levels of the organisation, building effective relationships between staff, volunteers and young people. 

Excellent communication skills with the ability to establish a rapport and communicate effectively with a variety of stakeholders across various mediums. 

Skilled in inspiring, motivating, and empowering others. 

Ability to work independently and collaborate as part of a team with the ability to work under pressure and prioritise tasks effectively. 

Strong commitment to promoting diversity in volunteering. 

Proficient IT skills with the ability to use Microsoft Office Suite and manage CRM systems and databases. 

Proactive approach and can-do attitude 

Benefits

Access to amazing facilities including a fully equipped gym
Access to Charity workers discount scheme
33 days holiday including bank holidays and an extra day off on your birthday (pro rata)
Access to free therapy and counselling
Training opportunities and CPD delivered in-house or by partner organisations - including First Aid, Safeguarding and Health and Safety
Career development opportunities
Subsidised food from our in-house canteen

Notes

Permanent, full-time
Please attach your CV to this application

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