Travel Specialist
Salary £ 28,000 - £ 32,000 + commission
Edinburgh, Scotland
Vacancy listed 11/05/2026
Application deadline 31/05/2026
Details
MV Luxury Travel (MVLT), now proudly part of The Wilderness Group, creates extraordinary, bespoke travel experiences across the UK and beyond. With a focus on exceptional service, meticulous attention to detail, and immersive itineraries, we are dedicated to providing journeys that inspire and delight our clients. Joining our team means being part of a dynamic, passionate, and growing travel organisation that values creativity, collaboration, and operational excellence.

Role Purpose & Overview


We are seeking an organised, proactive, and detail-oriented Travel Consultant to join our Edinburgh-based team. In this role, you will form a key part of the sales team, responsible for the creation of customised itineraries for luxury travellers from around the world. 

Your role is consultative and sales-driven; developing a deep understanding of clients’ motivations and plans and designing luxury tour itineraries to meet their requirements. You will manage inbound leads allocated to you, nurturing relationships, developing a sales pipeline and driving conversions. You will work closely with our operations and product teams to ensure seamless execution of the client experience and outstanding guest satisfaction.  

Key Responsibilities


Client Engagement & Sales

  • Respond to inbound leads (web, email, phone) from prospective luxury travellers.
  • Develop in-depth client engagement to understand preferences, motivations, and “dream trip” priorities.
  • Use knowledge of MV Luxury Travel’s brands to design tailored itineraries that align with client needs.
  • Prepare proposals, pricing, and detailed itineraries; present them in a compelling way that emphasises value and exclusivity.
  • Close sales and achieve (or exceed) revenue targets.

Product Knowledge & Development

  • Continuously build and maintain deep product knowledge of destinations, luxury hotels, local guides, transport and experiences.
  • Monitor supplier relationships and feedback insights to operations to improve product offering.
  • Identify and suggest new experiences or partnerships that align with MV Luxury Travel’s brand vision.

Sales Administration & Reporting

  • Maintain detailed and accurate records of client enquiries, proposals, bookings, and follow-ups in our CRM system.
  • Track sales pipeline and forecast future bookings; produce regular reports for Sales Manager.
  • Collaborate with marketing to help craft campaigns (e.g., newsletters, social media, luxury travel events) based on client insights.
  • Oversee client booking process: confirm arrangements, liaise with operations, and ensure accuracy of reservations.

Professional Development & Industry Engagement

  • Stay abreast of luxury travel trends, competitor offerings, and high-end travel market dynamics.
  • Attend luxury travel trade shows, supplier events, and fam trips as required.
  • Undertake personal research / “site inspections” to expand your destination knowledge and authenticity in sales conversations.

Preferred role-specific Skills, Knowledge & Experience


  • Proven experience in luxury travel sales, preferably in a tour operator or agency environment but possibly from a luxury hotel setting.
  • Strong consultative sales skills: ability to build rapport, ask the right questions, and propose high-value solutions.
  • Exceptional verbal and written communication skills; ability to write compelling proposals and speak confidently with affluent clients.
  • Excellent organisational skills and attention to detail. 
  • Highly motivated, target driven, and proactive.
  • Digitally skilled and able to work across a wide range of systems.
  • Ability to work flexibly: may require some out-of-hours client meetings or follow-ups.
  • Passion for travel, and ideally first-hand experience of luxury travel in the UK & Ireland.

Why Join Us?


  • Be part of a purpose-driven organisation passionate about responsible, high-quality travel.
  • Work on extraordinary luxury itineraries and experiences with clients from around the world
  • A collaborative and flexible work culture.
  • Opportunities for growth within the wider Wilderness Group.

Diversity, Equity & Inclusion


The Wilderness group of businesses are committed to diversity through inclusive practices. We are looking to improve the diversity of our teams and believe firmly in the value of varied life experiences, backgrounds and cultures in our workplace.

We welcome and encourage diverse applicants for any advertised position and will consider all applicants regardless of age, race, religion, gender identity, sexual orientation, health conditions, impairments or other characteristics.

How to Apply


We’re keen to hear from you so please send us your CV and 1 page Cover Letter in PDF format through the online Breathe HR portal detailing the following:

  1. Which role you are applying for. 
  2. Relevant experience and transferable skills you can bring to this role, including how you manage a varied workload.
  3. How you will enhance the performance of our team.

All applications should be submitted through our Breathe HR recruitment system in PDF format and will be auto-acknowledged upon receipt before being manually reviewed by the team. Interviews and appointments may happen for the right candidate before the closing date, so don’t hesitate to apply ASAP.
Benefits

• Flexible and hybrid working arrangements
• 23 days holiday per annum + bank holidays
• Company pension scheme
• Private health plan
• Personalised training and development
• Bike to Work scheme + a range of industry discounts and benefits

Notes

Please note that we are not in a position to offer sponsorship for this role. As such, a right to work in the UK is required in order to apply.

If you have any queries or need support please contact us by email: recruitment@wildernessgroup.co.uk

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