Supporter Care Assistant
Salary £ 18960pa (part-time 28 hours per week)
Vacancy listed 30/07/2025
Application deadline 19/08/2025
Details
As a key member of the Supporter Care team, you’ll play a vital role in ensuring our Friends Programme supporters receive outstanding service. From managing donor enquiries to maintaining accurate records and supporting income reconciliation, your work will directly contribute to the success of our conservation mission.
 
We’re looking for someone who brings a friendly, professional approach to customer service, with strong communication and organisational skills. You should be confident working both independently and as part of a team, with a keen eye for detail and a methodical approach to managing data. Competent in Microsoft Office with an excellent level of numeracy is essential, with experience in using a database or CRM system a bonus. Most importantly, you’ll care about our mission and be eager to contribute to a positive and supportive team culture.
Benefits

Please see the application pack on our website for full details of our benefits.

Notes

Please upload your CV and covering letter by 9am on Tuesday 19 August 2025. Please refer to our application pack on our website for full details on how to apply.

Your covering letter is an important part of your application. This is an opportunity for you to share with us why you are passionate about working for World Land Trust, why this role interests you, and for you to provide examples of how your skills and experience match the essential requirements shown in the person specification.

All candidates are asked to confirm in their covering letter if they require permission to work in the UK.

The covering letter should be no more than two pages. Please address your letter to Claire, who is our Supporter Care Manager. If you have any difficulties uploading your application, please email jobs@worldlandtrust.org.

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