Specialist Domestic Abuse Worker
Salary £ 30337.52
Manchester / Hybrid
Vacancy listed 21/09/2026
Application deadline 05/10/2026
Details
About the Role

As Specialist Domestic Abuse Worker within our IRIS service, you will play an important role in supporting survivors of domestic abuse through the IRIS (Identification and Referral to Improve Safety) model. Working as part of a specialist team, you will help GP practices and primary care professionals recognise and respond to domestic abuse, whilst providing direct support to people referred into the service.

You will work collaboratively with colleagues, healthcare professionals and partner agencies to deliver trauma-informed, psychologically informed and survivor-centred support. Alongside direct casework, you will help build knowledge and confidence across primary care services through training, partnership working and professional guidance.

This is a varied and rewarding role, ideal for someone who is passionate about supporting survivors, building strong professional relationships, and helping improve responses to domestic abuse within healthcare settings.

What you'll be doing

  • Providing direct support, advocacy and safety planning for people affected by domestic abuse referred through the IRIS pathway
  • Completing risk and needs assessments and developing trauma-informed support and safety plans
  • Delivering training to GP practices, clinicians and primary care professionals and supporting the implementation of the IRIS model
  • Supporting professionals, volunteers and students through case reviews, reflective practice and learning opportunities
  • Working collaboratively with statutory and voluntary sector partners to achieve positive outcomes for service users
  • Maintaining accurate, confidential and meaningful case management records
  • Contributing to multi-agency meetings, safeguarding processes and partnership working activity
  • Supporting the development of knowledge and best practice relating to domestic abuse and healthcare-based responses
  • Contributing to awareness raising, training and service development activities across PTMWA.

About You

You’ll be someone who is compassionate, proactive and committed to supporting survivors of domestic abuse. You’ll feel confident balancing direct support work with partnership working, training and professional relationship building.

You’ll be comfortable working in complex and sensitive situations, using your judgement to respond calmly and professionally whilst maintaining strong boundaries and a trauma-informed approach.

You’ll bring empathy, resilience and a collaborative mindset, alongside a genuine commitment to equality, safeguarding and anti-discriminatory practice.

You’ll be great for this role if you have:

  • Experience of supporting vulnerable people, including people affected by domestic abuse
  • Experience of carrying out risk assessments, needs assessments and support planning
  • A strong understanding of domestic abuse and its impact on individuals and families
  • Knowledge of safeguarding, confidentiality and professional boundaries
  • The ability to build effective relationships with partner agencies and professionals
  • Confidence in delivering training, group work or professional learning sessions
  • Strong communication skills, including the ability to adapt your communication style and approach to diverse needs
  • The ability to manage competing priorities and work effectively in a busy environment
  • Strong attention to detail and the ability to maintain accurate and meaningful case records

Our Commitment to Equality, Diversity & Inclusion

We are committed to building a diverse, inclusive and equitable workplace where everyone feels respected, valued and able to thrive. We actively encourage applications from women from a wide range of backgrounds, communities and lived experiences.

We recognise that people may not meet every requirement listed in the person specification and encourage you to apply if you feel you could bring valuable skills, experience and potential to the role.

As a trauma-informed organisation, we are committed to creating an accessible and supportive recruitment process. If you require any adjustments at any stage of the application or interview process, please let us know and we will work with you to provide appropriate support.

This post has been identified as a open to women only under Schedule 9, Part 1 of the Equality Act 2010.

Questions

If you have any questions about the role or about joining our team, please contact the recruiting manager at t.asghar@manchesterwomensaid.org.

Benefits

As a member of the PTMWA team you will benefit from:

• Access to counselling services and external clinical supervision
• 25 days holiday per year (increasing with length of service up to 30 days per year) plus bank holidays and the opportunity to apply for sabbatical leave
• Cycle to work, travel and personal loan schemes
• Enhanced maternity pay and leave, including up to 21 weeks of full pay
• Paid time off for fertility treatment
• Paid time off for volunteering
• Enhanced sick pay scheme
• Flexible working opportunities
• Employee discount scheme helping you save up to 15% on the cost of physical and digital gift cards from big name retailers
• Discounted theatre and events tickets
• Enhanced pension scheme - with 5.1% employer contribution

Notes

Please note this role is subject to an Enhanced Disclosure & Barring Service (DBS) Check.

Attached documents
Title File
Role Profile Role_Profile_-_Specialist_Domestic_Abuse_Worker_(Advocate_Educator__IRIS)_(1).pdf
Guidance for Candidates Guidance_for_Candidates.pdf
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