We’re seeking compassionate, resilient Senior Residential Childcare Support Workers to provide steady, nurturing care to the young people we support, while also guiding and supporting the wider team.

The children and young people who live with us have often faced difficult and sometimes traumatic experiences. At times, this can be expressed through big emotions, heightened behaviours or distress that may feel overwhelming. These moments require patience, resilience, and a calm confident presence, not only for the young people but also for the staff you will be supporting. As a Senior, you will play a key role in modelling therapeutic practice, ensuring consistency, and helping never colleagues feel confident in responding to these situations. 

You will work directly with young people, building genuine relationships and using therapeutic approaches such as Dyadic Developmental Practice (DDP) and PACE to help them feel safe, valued, and supported to grow. 

At Keyline Care, you’re more than just a staff member, you’ll be a role model, a trusted adult, and a vital part of a young person’s journey towards independence, wellbeing, and their full potential.

·        Competitive Salary

·        40-hour Full-Time Contract

·        28 days annual leave (including bank holidays)

·        Full induction programme, including therapeutic training in PACE and DDP trauma-informed care.

·        Funded qualifications – including Level 5 Diploma in Residential Childcare with progression opportunities to higher levels.

·        Monthly recognition awards, celebrating exceptional commitment, care and therapeutic practice. 

·        Employee Assistance Programme – offering support for physical, emotional and mental health.

·        High quality training, regular reflective supervision, and opportunities for professional growth.

·        A supportive, inclusive culture where diversity is respected, individuality is valued, and every staff member feels part of a team.

·        A minimum of 2 years’ experience in residential childcare, including shift leadership 

·        Level 3 Diploma in Residential Childcare (or equivalent) is required.

·        DDP therapeutically trained or willing to complete the training within the probation period. 

·        Strong safeguarding knowledge and ability to respond effectively to concerns.

·        Minimum age 22 (Ofsted requirement)

·        Must have the right to work in the UK

·        Full manual UK driving license.

·        Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting.

·        A full Enhanced DBS Check will be required for the successful candidates

·        Lead shifts, ensuring the smooth running of the home and adherence to all care plans, risk assessments, and routines.

·        Ensure the home environment remains safe, structured, and nurturing.

·        Coach, mentor, and role-model therapeutic practice for Residential Support Workers.

·        Embed therapeutic approached, including DDP and trauma-informed care into everyday practice.

·        Complete and review placement plans, 24-hour support plans, and other key records. 

·        Support incident debriefs and reflective practice discussions to strengthen team learning.

·        Maintain positive working relationships with external professionals, families, and the wider community.

We recognise that this role takes a lot, both emotionally and practically, which is why we invest in our senior staff. You will be part of a team where care is not just provided, but lived, where every decision is centred around the wellbeing and potential of the young person and where your leadership helps shape a culture of consistency, empathy and hope.

When you join Keyline Care, you become part of a team dedicated to making a lasting difference in young people’s lives. We value your expertise, invest in your growth, and celebrate your achievements, because when our team thrives, so do the young people we care for.

Keyline Care is a recognised and respected provider of supported living and adult services, known for delivering high-quality, person-centred support to individuals with complex needs. With a strong track record in empowering adults to live safe, meaningful, and independent lives, we are now expanding into Ofsted-registered children’s residential care.

This exciting new chapter reflects our commitment to supporting young people with high acuity needs, including emotional and behavioural challenges, developmental trauma, and attachment difficulties. Our new children’s homes are designed to offer intensive, trauma-informed therapeutic care, led by skilled teams and supported by clinical professionals.

What makes Keyline unique is our seamless pathway from childhood through to adulthood. Our model offers young people the opportunity to receive focused therapeutic support in a stable home environment, an – when ready – to transition into our existing, well-established supported living and adult services. This approach promotes continuity, emotional security, and sustained progress through each stage of a young person’s journey. With a strong infrastructure and years of experience delivering regulated services, we are well-equipped to provide safe, consistent, and high-impact care that helps young people heal, grown and achieve long-term positive outcomes.

Learn more about us and our team on our website: About | Keyline Care

Keyline Care is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to share this commitment and to always act in the best interest of the individuals we support.  

Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines.