Sales Administrator
Salary £ Market Lead Package...
Chichester/Portsmouth/Southampton
Vacancy listed 08/04/2025
Application deadline 30/09/2025
Details
We are now seeking talented Sales Administrator to join our successful Accounts team. The main objective of the role is to provide excellent support and administrative service to the Sales and Leasing Departments.
 
Objectives   
  • Provide excellent support and administrative service to the Sales Department 
  • Maintain high quality of deal files 
  • Comply with DVLA/AFRL guidelines at all times  
  • Ensure deal files comply with FCA guidelines  
  • Develop effective manufacturer and supplier contact 
  • Deal efficiently with customer requests and queries to ensure total customer satisfaction 
  • Help retailer to achieve industry-leading standards of process efficiency and cost control 
  • Adherence to company policy handbook  
 
Measures  
  • VQM / dealer audit 
  • Deal file audits  
  • AFRL audits  
  • FCA compliance audits 
  • Customer satisfaction (CEM) 
  • Order / supply / stock control measures 
 
Key Tasks 
 
Objective: Provide excellent support and administrative service to the Sales Department 
  • Review all functions and tasks with the Sales Manager and advise of any discrepancies or problems encountered 
  • Make appropriate weekly / monthly reports to the Sales Manager 
  • Post bonus to deals after gaining authorisation from the Sales Manager 
  • Document and log all transactions in a structured and methodical way and maintain a systematic filing system for prompt retrieval of documentation 
  • Maintain effective liaison with all members of the sales team, forming a strong sense of teamwork within the sales department, and ensure accurate and timely feedback of information to appropriate persons 
 
Objective: Develop effective manufacturer and supplier contact 
  • Ensure that all documentation is dealt with in a timely manner 
  • Notify Sales Manager of all changes to manufacturer’s policies 
  • Ordering cars in line with customer and manufacturer expectations 
 
Objective: Deal efficiently with customer requests and queries to ensure total customer satisfaction 
  • Ensure courteous customer communication 
  • Keep Sales teams / customer up to date with order progress and estimated delivery times 
 
Objective: Help retailer to achieve industry-leading standards of process efficiency and cost control 
  • Complete all administrative tasks required to complete a vehicle sale 
  • Ensure accurate invoicing of all sold vehicles, including delivering and posting costs to sold vehicles 
  • Check and maintain reports, including vehicle debtor report, demo stock report and monthly demo write-downs, on a timely basis 
  • Maintain payment records and conduct all transactions accordingly so that all cash, cheques and charges are accounted for, following company policy for cash handling 
  • Verify codes on sales orders 
  • Ensure compliance to all health and safety procedures and company policy 
  • Undertake other tasks and responsibilities, including training courses, as requested by the Sales Manager / Brand Manager 

 What can we offer you?
 Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers
 • Fantastic team environment
 • Competitive rates of pay
 • Career development and progression opportunities
 • Family run business where you will be a valued employee
 
 Professional Demonstrate expert knowledge and skills
 Excellence Be outstanding in all that we do
 Trustworthy Be open, honest, decent and fair
 Everyone working together for the benefit of our business 
 Respectful Treat others in the way that you expert to be treated...
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