Vacancy at St Rocco's Hospice
Salary: £40k (FTE)
Hours: Full-time 37.5hrs (would consider 30hrs)
We are a dedicated community hospice committed to providing exceptional care and support to patients and their loved ones in the Warrington Area. Our retail chain plays a vital role in funding these services, and we are looking for an experienced Retail Operations Manager to lead and grow this area of our work.
- Oversee the day-to-day operations of our charity shops and online retail platforms with the support of our Retail Area Manager and E‑Commerce, Logistics and New Goods Manager.
- Oversee and manage sales performance and profitability across multiple locations through KPI’s and Objectives.
- Lead, motivate, and develop to create a high performing retail team.
- Ensure compliance with health and safety, trading standards, and charity regulations.
- Develop strategies to expand retail income and enhance customer experience, including new shop openings.
- Manage budgets, stock control, and reporting to senior leadership.
- Has proven experience in multi-site retail management (charity retail experience desirable).
- Is commercially minded with strong leadership and communication skills.
- Can deliver results through people, processes, and innovation.
- Has experience of opening new stores.
- Is passionate about making a difference in the community.
Please see Job Description and Recruitment Pack attached for more detail.
An attractive package of benefits for employed staff T&C's apply:
Contributory Company Group Pension Plan, (If you are a member of the NHS Pension Scheme, you have the option of continuing in this scheme), Life Assurance and a Medical Cash Plan - T&C’s apply, free onsite parking, annual holiday entitlement in any holiday year is 7 working weeks, inclusive of all public holiday entitlement. Part-time employees’ annual holiday entitlement accrues on a pro-rata basis.
(Benefits may be different for Bank / Contract for Services Workers T&C's apply).
The posts are not salary incremental posts and pay reviews are at the discretion of the Hospice.
Please click on the Apply bar below where you can upload your CV and supporting document in the add document section.
You will be selected for interview based on the skills, knowledge and experience you outline in your CV, and it is therefore essential you take this opportunity to demonstrate these relevant to the job vacancy advertised.
To complete the process please follow the instructions on the following page(s), you must provide the required details* and upload your CV when prompted.
Please Note: If you apply you will receive emails from info@breathehr.com regarding your application.
| Title | File |
|---|---|
| Job Description | Retail_Operations_Manager_JD_Nov_25.docx |
| Recruitment Pack | Recruitment_Pack_-_Retail_Operations_Manager_Nov_25.docx |