Overall job purpose

Key responsibilities

1.     Organisational Development.

• Establish organisational capacity for refugee involvement and lead the rollout of involvement practices across SRC
•  Build organisational capability to apply co-design principles consistently across programmes and provide refresher co‑design training for all staff.
• Develop core systems, including policies, processes, and resources that enable meaningful involvement.
•  Produce a Co‑Design Toolkit, including templates, checklists and examples of best practice.
• Support early pilot projects to test and refine co‑design and co‑production approaches.

2.     Co-Design Delivery

• Coordinate 2–3 organisational projects to follow a full co‑design or co‑production model.
• Support and grow a community of practice to share learning, strengthen consistency and embed inclusive involvement. 
• Test and refine policies, systems and guidance based on real‑world application.
•  Identify and support experienced involvement mentors from lived experience communities.

3.     Learning & Evaluation 

•  Lead evaluation of involvement work, capturing learning and feedback from participants and staff.
• Work closely with the Impact and Improvement Manager to integrate lived experience learning into organisational evaluation and improvement systems.
•  An initial mapping of current knowledge and experience in lived experience engagement across SRC and among external partners and organisations. 
• Produce reports and recommendations to inform future phases of refugee involvement.
• Contribute to future strategic planning related to participation and lived experience leadership.

4.     Stakeholder Engagement

•  Work collaboratively across teams to embed lived experience insight into services, policy and public engagement.
• Build and maintain strong relationships with refugee community organisations and leaders.
•  Facilitate inclusive group spaces, forums and workshops that enable peer leadership and shared learning.
• Ensure all involvement practice reflects cultural humility, anti‑racist approaches, safety, accessibility and trauma‑informed principles.
•  Undertake general organisational duties, reporting, and out‑of‑hours work where required

 Other Duties

•  Support the implementation of Scottish Refugee Council’s Refugee Involvement Policy across the organisation to ensure refugee participation and involvement at all levels.
• Develop skills and undertake responsibilities which fulfil the purpose of the role and support the success of the organisation.
• Provide regular reports including work plans, as required 
• Undertake any other appropriate duties as requested; and,
• Occasionally work out of hours as requested. 
• Ensure work is carried out in accordance with our values, equality aims, policies and procedures.