Lawson West is an ambitious, modern and well-established law firm committed to providing a very high-quality service across a wide range of practice areas.
We are looking for enthusiastic, welcoming and efficient Receptionist to join the friendly and supportive administrative department on a part time basis (full days on Thursdays and Fridays).
The ideal candidate will be the first point of contact for the firm’s Leicester branch, providing a welcoming and efficient front-of-house service and delivering high-quality administrative support across departments.
Key Responsibilities:
· Handling incoming calls and messages with professionalism and accuracy
· Managing new client enquiries and updating the internal database
· Greeting clients and visitors in a friendly and professional manner
· Booking appointments, managing diaries, and preparing meeting rooms
· Processing payments, handling post, and banking cash/cheques
· Maintaining the reception area and ensuring a tidy, presentable environment
· Supporting compliance, safeguarding, and confidentiality policies
· Ordering stationery and managing office equipment supplies
· Assisting with general administrative duties as required
What We’re Looking For:
· Excellent communication and organisational skills
· Strong attention to detail and a proactive attitude
· Ability to manage workload independently and support departmental needs
· Commitment to high standards of client care and confidentiality
· Willingness to support marketing initiatives and continuous improvement
This role requires a friendly and efficient team player with a client-focused approach and the ability to thrive in a busy legal environment.
OUR CORE VALUES
Our Core Values are more than just words on a page. We live and breathe them in our interactions with our clients and with our colleagues: they are at the heart of our culture here at Lawson West and it is important to us that our new recruits also hold these values to be important to them:
- Welcoming
- Confident
- Supportive
- Knowledgeable
- Dependable
We are proud to be an equal opportunities employer and are committed to fostering an inclusive, respectful, and supportive working environment for all. We welcome applications from candidates of all backgrounds and do not discriminate based on age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value the diversity of our workforce and the unique perspectives each individual brings. If you require any reasonable adjustments at any stage of the recruitment process, please let us know – we will do our best to accommodate your needs