Receptionist
Salary £ 14,523 per annum, based on 20.5 hours per week (£24,796 full-time equivalent). The post is NICVA Grade A, NJC points 3–4, and appointments are normally made at the start of the scale.
61 Duncairn Gardens, Belfast, BT15 2GB
Vacancy listed 13/10/2026
Application deadline 02/11/2026
Details
Receptionist (part-time)

Responsible to: Facilities & Administration Manager
Status: Permanent, part-time
Hours: 20.5 hours per week, worked Wednesday to Friday
Salary: £14,523 per annum, based on 20.5 hours per week (£24,796 full-time equivalent). The post is NICVA Grade A, NJC points 3–4, and appointments are normally made at the start of the scale.
Location: NICVA, 61 Duncairn Gardens, Belfast, BT15 2GB

Role description
The post holder will be responsible for delivering a professional, high-quality reception service and visitor experience for NICVA staff, members and visitors.

Key working relationships
Events and Facilities team, tenants, visitors, contractors, service partners and all NICVA staff.

Core responsibilities
  • Provide NICVA’s reception service, including operating the central telephone switchboard.
  • Greet and direct visitors to NICVA.
  • Assist with general administrative duties.

Specific duties

Reception
  • Undertake all telephone switchboard duties, including taking and transferring calls to the appropriate staff members.
  • Maintain a daily record of staff, tenants and visitors present in the building to support emergency evacuation procedures in the event of an emergency or drill.
  • Receive visitors at the central reception area, inform staff of their arrival and record car registration details where appropriate.
  • Direct conference facilities users to their designated rooms.
  • Frank and sort outgoing mail and sort incoming mail into pigeonholes for collection by staff.
  • Maintain a record of NICVA security passes and ensure all visitor passes are accounted for.
  • Undertake data inputting, word processing and other general IT and administrative duties as required.
  • Assist with general NICVA administrative tasks, including entering registrations, evaluations and other information onto the CRM system.

Administration
  • Sign for incoming supplies and notify the appropriate member of staff of their delivery.
  • Keep the staff In/Out board up to date.
  • Assist with mailouts as required.
  • Provide photocopying support for users of NICVA’s conference facilities.

Other duties
  • Comply with all NICVA staff policies and procedures, including the Equal Opportunities and Dignity at Work policies.
  • Complete all mandatory training and comply with health and safety practices and fire safety guidelines.
  • Contribute to the promotion of NICVA by engaging with its mission, demonstrating its values and supporting the achievement of its goals.
  • Contribute to the evaluation, planning and organisation of major events in conjunction with other NICVA staff.
  • Undertake any other duties that NICVA may reasonably require from time to time.
Benefits

Benefits include 25 days’ annual leave plus 11 bank/public holidays, with additional leave based on length of service; an annual leave purchase scheme; employer pension contributions of up to 5%; occupational sick pay; enhanced family leave; a health cash plan; an Employee Assistance Programme with private GP access; learning and development opportunities; death-in-service cover; a Cycle to Work Scheme; and support with health checks, flu vaccinations and eye care.

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