Quality & Internal Communications
Salary £ 30,000
Farringdon, London
Vacancy listed 24/06/2026
Application deadline 10/07/2026
Details
Quality & Internal Communications

Karsons Consulting
Location: London
Type: Full-time

Karsons Consulting is a building services and facilities management consultancy. We are seeking to appoint a Quality & Internal Communications professional to support the quality of our technical deliverables and the consistency of our internal and external communications.

This is a varied role working across operations, engineering, and communications, with a focus on accuracy, organisation, and clarity.

Role Overview

The role supports our Facilities Management and engineering teams in delivering high-quality technical services. It combines quality assurance, administrative coordination, and communications responsibilities, ensuring that outputs are accurate, well-structured, and aligned with internal standards.

This position would suit someone who is comfortable working in a structured, detail-focused environment and who is able to move between technical, administrative, and communications tasks.

Key Responsibilities

Quality & Engineering Team Support

  • Format and quality-check technical reports and building audit documentation
  • Support the review of statutory compliance documentation (including health & safety, fire services, and water hygiene)
  • Take and maintain accurate meeting minutes for internal and client meetings
  • Coordinate client correspondence and track follow-ups on outstanding actions
  • Maintain and update internal procedures, templates, and contact records
  • Support continuous improvement initiatives across the team
  • Organise meetings, appointments, and site visits for the engineering team
  • Provide general administrative support to management and wider team

Internal Communications & Marketing

  • Create and schedule LinkedIn content to reflect company activity and projects
  • Work with engineers and project managers to translate technical work into clear, accessible content
  • Monitor and report on social media engagement
  • Maintain consistency in tone, formatting, and presentation across communications
  • Support the preparation of marketing materials and presentations
  • Act as the primary user and administrator of the CRM system

Person Specification

  • Strong organisational and time management skills
  • High attention to detail and accuracy
  • Clear and concise writing and editing ability
  • Proficiency in Microsoft Office (including Excel and Outlook)
  • Ability to work across multiple tasks and teams
  • A practical, proactive approach with a willingness to learn
  • Experience in administration, internal communications, or marketing
  • Familiarity with LinkedIn and social media platforms
  • Experience using CRM systems
  • Experience using AI tools (e.g. Copilot)
  • Understanding of building services or engineering terminology is desirable but not essential.

Qualifications

  • Minimum high school education
  • Further qualifications in communications, marketing, or administration are advantageous

Benefits

Private pension, Health Insurance, Flexible working