Duration: Permanent

Location: Thurso

 

At Denchi, we offer an environment where your talents will be nurtured, and your ideas will have a real impact. Denchi has 20 years of expertise in designing and manufacturing batteries from our base in Thurso, Scotland, we proudly serve blue chip customers in defence, security, aerospace, oil and gas, and renewables markets. 

As we enter an exciting period of growth, we are looking for an experienced Project & Customer Manager to join our team. This is a varied role at the heart of our operations, connecting customers, projects, production, planning and engineering.  You will lead cross-functional projects, manage customer and order requirements, and drive improvements that help us deliver a reliable, predictable and high-quality service. 

We’re looking for an organised, proactive and customer-focused professional who enjoys getting things done and making things better.

Key Functions:
·       Managing projects from planning through to successful delivery
·       Coordinating cross-functional teams, timelines, risks and actions
·       Managing customer orders, delivery commitments and communications
·       Resolving issues and coordinating internal priorities
·       Using operational data to identify risks and opportunities
·       Driving continuous improvement across processes and systems
·       Supporting effective change and evaluating its impact
·       Building strong relationships with customers and internal stakeholders

Core Skills and Experience:
·       Experience in operations, manufacturing planning, scheduling or supply chain
·       Proven project management experience, ideally across multiple functions
·       Strong communication and stakeholder management skills
·       Ability to interpret data and turn it into clear actions
·       Experience leading teams and managing competing priorities
·       Confidence using ERP/MRP systems, spreadsheets and project/workflow tools
·       Strong problem-solving and organisational skills

Desirable Skills and Experience:
·       PRINCE2, APM, PMP or similar project management qualification
·       Manufacturing or engineering experience
·       Continuous improvement experience

Full time hours of work Monday - Friday 8am – 5pm, Friday 8am to 12.30pm
 
Benefits:
In this role you will benefit from:
 
· Competitive salary
· Flexible parental and adoption policies
· Living wage employer
 · Cycle to work scheme
 · Employee Assistance Programme
 · Group Life Assurance Scheme
 · Training & development budget
 · Pension contribution
 · 25 days holiday per year plus bank holidays
 
Relocation assistance is available for this role.

The local area:
The Highlands and Islands of Scotland offers some truly amazing lifestyle opportunities including:
 

·       Stunning scenery featuring iconic mountains and flat rolling moorlands right on your doorstep.
·       The world famous Royal Dornoch golf course.
·       An internationally recognised surf spot around the Thurso East reef with beautiful beaches and bays, wildlife, hills, and big skies.
·       Friendly thriving communities.
·       Excellent local transport links to surrounding areas, including Inverness.
 
Our culture:
Each member of our team is encouraged by a working culture that offers empowerment, collaboration, and innovation to drive continuous improvement and outstanding engineered solutions.
  If you join the team at Denchi you will be working and collaborating with exceptional people from a diverse range of disciplines and backgrounds, many of whom are specialists in their specific area of expertise and are passionate about what they do.

Diversity, equity, and inclusion:
Here at Denchi, our people are at the heart of what we do, which is why we are committed to being an employer that allows our staff to bring their true selves to work each day. We understand that diversity is a key to success and that what makes each of us different, strengthens us. 
   

We are committed to being a diverse and inclusive working environment where all qualified applications are welcomed regardless of gender, race, religion, age, socio-economic background, disability, sexual or gender orientation. It’s worth noting we are aligned with the armed forces covenant and that we value people for who they are and the contribution they make. We’re powering an inclusive future for all.
 
  Applicants must have the right to work in the UK and will be required to undergo Baseline Security Standard (BPSS) clearance.

We would love to hear from you if you think you have the skills, mindset, or experience for the job - even if you don’t match some of the items we’ve listed. Full training will be provided and we believe in hiring the whole person, not just what’s on your CV.