Peer Support Worker – Gleadless and Heeley Neighbourhood Mental Health Centre
Salary £ 25,397 pro rata, per annum
Gleadless and Heeley Neighbourhood Mental Health Centre
Vacancy listed 23/01/2026
Application deadline 13/02/2026
Details
Overview:
Sheffield Mind is looking for a Peer Support Worker who will use lived experience of mental health challenges and recovery to offer connection, and practical support to people in the community.  

The Gleadless and Heeley Neighbourhood Mental Health Centre is a pilot initiative exploring a new approach to delivering mental health care for residents within the Heeley Plus Primary Care Network in Sheffield. The centre offers an open-door service, ensuring people can access the right support when they need it, close to home and within their community. This role is part of the centre’s integrated services and operates in collaboration with Sheffield Health Partnerships Universities NHS Foundation Trust, Heeley Trust Primary and Community Mental Health Service, the Synergy Voluntary, Community and Social Enterprise (VCSE) Alliance, and a range of VCSE organisations.

Working Hours:
21 hours per week (3 days)

Contract end date: 31/03/2027

How to apply:
  • Download the application form from our website 
  • Click 'apply' at the bottom of this page 
  • Enter your details 
  • Upload your application form and CV 
(Please have your CV and application form ready to upload. If the session expires, you will not be able to complete the upload.)

Job Purpose:

As a Peer Support Worker in the voluntary sector, you will offer support via 1:1 sessions — by phone, online, and face to face — and in small groups, to help people build confidence, self‑management strategies, and links into local resources. 
Bringing your lived experience, you will have the desire to support and encourage others on their individual recovery journeys. By drawing upon your own experiences of mental health challenges and services, and sharing them when appropriate, you will inspire, role model, and inform others in similar situations and support them in finding their own path to recovery. 

The role will link you with a variety of key stakeholders including: 
 
  • GPs (General Practitioner) and wider primary care staff 
  • Local industry and businesses 
  • Clients, family members and carers 
  • The VCSE sector 

Main duties and Responsibilities:
  • Welcome people into the Centre; act as a first point of contact and create a friendly, safe environment. 
  • Provide compassionate, strengths‑based peer support, drawing on lived experience appropriately and safely. 
  • Manage a small caseload. Agree support plans; review progress with the person and, where appropriate, their supporters. 
  • Co‑plan and co‑facilitate group‑based peer support sessions; contribute ideas for activities and resources. 
  • Offer practical information and signposting to community facilities, VCSE groups, and statutory services. 
  • Encourage development of personal coping strategies, problem‑solving skills, and confidence to pursue hopes, goals, and aspirations. 
  • Work collaboratively across partner organisations; participate in multi‑disciplinary meetings where appropriate. 
  • Maintain accurate, timely records; follow safeguarding and risk procedures; escalate concerns promptly. 
  • Use supervision and reflective practice to maintain personal wellbeing and safe boundaries when sharing lived experience. 
 
Other Duties 

  • Demonstrate a commitment to continuing professional development. 
  • Work to Sheffield Mind policies and procedures. 
  • Actively promote and ensure good equal opportunities practice and work in an anti-oppressive manner. 
  • Maintain confidentiality in accordance with Sheffield Mind policies. 
  • Support and contribute to the charitable and fundraising work of Sheffield Mind, as appropriate. 
  • Carry out such other tasks as are required to meet the aims and objectives of the organisation and contribute to the smooth running of the service. 
 
 Person specification:
  • Personal lived experience of mental health challenges and recovery; willingness to share experience appropriately to support others - Essential 
  • Ability to form trusting, non‑judgemental relationships; strong listening and communication skills; reliability and good time‑keeping - Essential 
  • Confidence to work with individuals and small groups, including basic facilitation skills. - Essential 
  • Ability to maintain personal wellbeing; engage with supervision; make use of available support. - Essential 
  • Awareness of self‑management resources and coping strategies; commitment to person‑centred practice and appropriate boundaries - Essential 
  • Living in (or strong knowledge of) the Gleadless Valley or Heeley area - Desirable
  • Experience (paid or voluntary) in health, social care, or VCSE settings - Desirable
  • Relevant training/qualifications in Health and/or Social Care or peer support - Desirable

 Please Note: Recruited staff are required to evidence that they have worked in accordance with the person specification and job description to successfully pass their probationary period and as part of the annual appraisal process.

Equality, Diversity & Inclusion 

Our vision is to build an organisation that attracts, engages and support individuals from diverse backgrounds into all aspects of Sheffield Mind – service users, staff, volunteers, and trustees. 

Benefits

As a Mindful Employer, we value our staff, and we work hard to make sure that employees enjoy their role and feel supported to do the best job they can. If you join us at Sheffield Mind, you will receive access to a pension scheme, access to an Employee Assistance Programme and we have a staff Workplace Wellbeing Champion.

All staff receive regular supervision and an annual appraisal.

Notes

Following the closing date, we’ll contact you if you have been shortlisted to go on to the next stage (interview- scheduled for Monday 23rd February.

Please note that unfortunately we are not able to contact you if you are not successful and we’re not able to give feedback on why you weren’t shortlisted.

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