Summary:
The Operations Administrator will provide support to the Logistics and Export Compliance Specialist and regional functions of Logistics, Sales, and Technical Operations as required.
Principal Accountabilities:
Provide support to the Logistics and Export Compliance Specialist related to;
- Facilitating the Goods-In and Good-Out process for incoming and out bound shipments.
- Data entry into the STR Asset Management system - CSAM.
- Arranging collections, deliveries, imports, exports, and intercompany transfers using approved freight forwarders, couriers, and logistics providers.
- Tracking freight movements and provide timely updates to internal stakeholders and customers when required.
- Assisting with resolving shipment delays, customs holds, missing documentation, damaged goods, or delivery discrepancies.
- Preparing, reviewing, and maintaining export and import documentation, including commercial invoices, packing lists, customs declarations, certificates of origin, and temporary export/import documentation where applicable.
- Ensuring shipments comply with applicable export control regulations, customs requirements, sanctions screening processes, and STR internal procedures.
- Maintaining accurate records for export/import transactions, including supporting evidence for audits and compliance reviews.
Provide support to the regional Logistics, Sales, and Technical Operations teams as required such as but not limited to;
- Updating the freight tracker as required and assist Finance with any queries.
- Generating Purchase Orders for the regional Logistics, Sales, and Technical Operations teams as required.
- Support the planning, coordination, and organization of client events and other business engagement activities as required.
- Provide general office support such as but not limited to;
- Liaising with the facility vendors, cleaners, maintenance providers, and other third-party service providers.
- Maintaining the facility office supplies, consumables, records, trackers, and administrative systems to support the effective running of the facility.
- Greet visitors and answer, screen, and direct incoming telephone calls in a professional and courteous manner.
- Promote a positive, professional, and organized office environment.
- Adhere to all STR policies, procedures, and company standards.
- Ensure all correspondence is professional, timely, and aligned with STR standards.
- Maintain confidentiality and professionalism when handling employee, customer, supplier, financial, and commercially sensitive information.