Office Administrator (Female only applicants)
Salary £ 27,500 – £29,187 per annum
Croydon
Vacancy listed 02/02/2026
Application deadline 02/05/2026
Details
Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.

We are now seeking an Office Administrator to join our Facilities Team at this pivotal time.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role
As Office Administrator, you will play a vital role in ensuring our organisation runs smoothly, safely, and efficiently. Working within the Office & Facilities Team, you will provide high-quality administrative, compliance, and operational support across the organisation.

Key Responsibilities

Records & Compliance
  • Maintain and update staff training records, Health & Safety documentation, and equipment registers
  • Ensure certificates, compliance records, and training dates remain current
  • Coordinate IT, phone, and equipment provision with suppliers
  • Issue staff IDs, access cards, and keys

Digital Systems & Information Management
  • Maintain organisational databases and digital filing systems
  • Manage SharePoint folders and ensure documents are accessible and up to date
  • Support staff with document retrieval and information management

Finance Administration
  • Process invoices for approval
  • Maintain accurate credit and debit card records
  • Liaise with the Finance Team to resolve queries and ensure timely payments
  • Maintain clear administrative audit trails

Office & Stock Coordination
  • Monitor stock across both sites and reorder supplies
  • Maintain stock usage and delivery records

Internal Communications
  • Prepare and circulate internal updates (in collaboration with the Communications Team where appropriate)
  • Support organisational notices and communications

Events & Meetings
  • Maintain event logs and planning documentation
  • Support scheduling, preparation, and administration for meetings and events

Facilities & Health & Safety
  • Maintain building compliance records (including fire safety documentation)
  • Coordinate maintenance and monitor outstanding actions
  • Support fire drills and alarm testing
  • Book Health & Safety training and track attendance
  • Act as a site first aider (training provided if required)
  • Provide reception cover when needed

Project & Reporting Support
  • Assist with project documentation, data collection, and reporting
  • Maintain project logs and update templates

Inbox & Phone Management
  • Monitor shared inboxes and redirect or respond to queries
  • Provide first-line administrative support for incoming calls

About You
We are looking for someone organised, proactive, and committed to supporting a values-led organisation.

Essential Qualifications
  • IT qualification or demonstrable competence in Microsoft Office and digital systems
  • Willingness to undertake training in Health & Safety, safeguarding, and first aid

Essential Skills & Experience

Administration & Organisation
  • Experience in an administrative or office support role
  • Strong organisational skills and ability to manage competing priorities
  • Experience maintaining accurate records and compliance documentation

Digital & Systems
  • Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
  • Experience using SharePoint or similar systems
  • Confidence managing databases and digital filing systems

Communication
  • Clear and professional written and verbal communication
  • Ability to liaise effectively with staff, suppliers, and stakeholders
  • Experience handling sensitive and confidential information

Operational Support
  • Experience with record processing and basic financial administration
  • Ability to maintain accurate audit trails

Desirable
  • Experience supporting Health & Safety or facilities administration
  • Experience coordinating equipment or property maintenance
  • Willingness to act as a qualified site first aider

Knowledge
  • Understanding of administrative best practice
  • Awareness of GDPR and confidentiality requirements
  • Basic understanding of workplace Health & Safety responsibilities
  • Appreciation of compliance and accurate record-keeping

Values & Sector Awareness
  • Understanding of, or willingness to learn about, working within a specialist sexual violence support organisation
  • Awareness of equality, diversity, and inclusion principles
  • Commitment to RCSL’s feminist, survivor-centred approach
  • Commitment to safeguarding adults and children

What We Offer
  • 27 days annual leave + 8 bank holidays (pro rata)
  • 3 additional gifted days between 27–31 December (pro rata)
  • NEST pension (3% employer / 5% employee)
  • Life Assurance
  • Healthcare Plan
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • A supportive, feminist working culture

Safeguarding & Safer Recruitment
RCSL is committed to safeguarding and promoting the welfare of survivors. All roles involve working with vulnerable adults and may involve contact with young people.

Our safer recruitment process includes:
  • Values-based interviews
  • Verification of identity, qualifications, and references
  • Enhanced or Basic DBS checks (including barred list checks where applicable)
  • Ongoing safeguarding training and supervision

All staff share responsibility for creating a safe, trauma-informed environment.

Our Feminist Commitment
RCSL is a proudly feminist organisation. We recognise sexual violence as both a cause and consequence of gender inequality. Our work centres survivors’ voices and is grounded in empowerment, intersectionality, and inclusivity.

By joining us, you will be part of a movement working toward a world free from sexual violence — where survivors are believed, respected, and supported.

Female only applications
This post is open to female applicants only, as being female is a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

We particularly welcome applications from women in underrepresented communities.

Applicants must have the right to work in the UK.

Interview Process
Shortlisted candidates will attend a one-stage interview via MS Teams with the Office & Facilities Manager.

If you do not hear from us within one month of applying, please assume your application has not been successful.

How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format: recruitment@rapecrisissouthlondon.org

We welcome the use of AI tools to support clear structure and communication, but your application must reflect your own experience, skills, and voice.



Attached documents
Title File
Job Description - Office Administrator 20260202_JD_Office_Administrator_V1.pdf
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