Role
The Modern Art cafe is currently open Tuesday to Sunday 11am-6pm and we work as a team to produce a clear menu offering light lunches, soups, and seasonal specials as well as a wide range of cakes and pastries. Devising dishes to limit wastage and working to strict budgets is a very important part of our menu planning.
Our cafe is an important part of the gallery, and our Kitchen Assistant is responsible for providing a welcoming, friendly environment, serving a high quality menu with excellent customer service. This is an operational and hands-on role where the large majority of time is spent preparing the cafe food.
Responsibilities
Customer Service
- Provide excellent customer service to a wide variety of customers both external and internal (staff, artists etc.).
- Resolve all customer complaints in a calm professional manner. Record complaints.
Food & Drink
- Ensure that all café food and drink is prepared and presented in accordance with the standards, recipes and procedures agreed with the Head of Commercial
- To prepare and cook the lunch menu , this includes Sundays.
- Take pride in maintaining our hygiene rating – we all clean and a strict schedule is adhered to
- Responsible for ordering food supplies.
Health & Safety and Daily Operations
- Adhere to Hygiene Policies and ensure the kitchen meets all regulations – Allergens, Manual Handling, CoSHH, HACCP, Fire, Knife handling
- Ensure high levels of hygiene are maintained in the kitchen and café areas according to procedures set out in the Safer Food Better Business Manual. Regularly review food hygiene procedures.
- Ensure all waste and procurement activities of the cafe comply with the Environmental objectives in accordance with the Gallery’s Environmental and Sustainability Strategy and Targets.
- Ensuring Daily checks are completed, fridge temperature, following Modern Art Oxford’s food policies and procedures
Staff
- Attend regular gallery staff meetings.
Commercial Activities
- Ensure strict control on stock to minimise wastage and maintain budgeted margins.
Person Specification
Essential Skills & Experience
- Excellent eye for detail and food presentation
- Previous cooking experience in a cafe
- Experience of working in a similar café environment including exposure to the duties outlined above (specifically food preparation, cooking, stock ordering and management, cash handling and till usage)
- Understanding of Allergens and dietary requirements
- A high regard for customer service and satisfaction
- Self-motivated and able to work on own initiative and without supervision
- You need to be enthusiastic, approachable and above all a team player
Desirable Skills & Experience
- Flexibility to work some weekends & evenings
- An interest in contemporary art