Individual Giving Officer
Salary £ 31,214
Glasgow city centre
Vacancy listed 15/07/2026
Application deadline 03/08/2026
Details
 
Overall Job Purpose
As Individual Giving Officer, you will play a key role in growing sustainable income from individual supporters, helping to ensure refugees in Scotland receive the support they need. You will build meaningful donor relationships, develop engaging campaigns and contribute to the long-term growth of individual giving.
 
You will do this by:  
  • Developing high value relationships with supporters and donors, through a tailored donor acquisition, retention, development and acknowledgment programme.
  • Engaging in fundraising events and developing new fundraising ideas with the aim to increase new supporters and donors.
  • Supporting fundraising initiatives with existing corporate partners.
  • Supporting implementation of fundraising and public appeals for the purpose of raising unrestricted funds and engaging new supporters.
  • Producing strong and compelling cases for support, fundraising information and materials for a wide range of audiences and media, supporting communications and marketing activities, working closely with colleagues across the organisation.  

Key Responsibilities 
  • Work with the Fundraising Manager to develop and implement our individual giving programme and achieve annual financial income targets and other agreed engagement indicators.  
  • Be the main point of contact for all individual giving enquiries and ensure donor records are maintained in line with GDPR and fundraising best practice, producing reports and insights to inform fundraising activity. 
  • Manage online giving and donations through CRM and external fundraising platforms.
  • Utilise the annual External Affairs calendar to align fundraising activities to ensure that fundraising platforms and resources can be utilised effectively and efficiently. 
  • Work collaboratively to create and coordinate public appeals and fundraising campaigns using social media platforms.
  • Work with the communications team to produce strong and compelling fundraising content and materials for a wide range of media. 
  • Work collaboratively with colleagues across the External Affairs department, integrating fundraising approaches and sharing information appropriately for the achievement of team targets and the overall Scottish Refugee Council fundraising strategy. 

Other responsibilities 
  • Ensure that work is carried out in accordance with Scottish Refugee Council’s values, policies and procedures. 
  • Keep up to date and comply with fundraising legislation, data protection, charity legislation, code of practice and all relevant guidelines affecting fundraising and communication practices.  
  • Comply with health and safety standards, sector standards and the organisation’s insurance policy.  
  • Develop skills and undertake responsibilities which will fulfil the purpose of the role and support the success of the organisation. Keep up to date with individual giving trends, new initiatives and news from across the third sector. 
  • To undertake any other duties as requested by Fundraising Manager
  • The role may involve occasional evening or weekend work, with time off in lieu provided in accordance with organisational policy.


Benefits

39 days of leave (including public holidays)
Progressive salary structure
Flexible working options
Training and development opportunities
Union recognition
Fresh fruit, tea & coffee in office
Enhanced pay benefits
Enhanced pension
Counselling & coaching service
Cycle to work scheme
Eye care scheme
Death in service & 24-hour GP service

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