HR Administrator
Reports to: Head of Human Resources
Key Relationships: Head of Human Resources, CEO, Directors, Trustees, Head of Visitor Services (ECM & ESD) Facilities Managers, Visitor Services Managers, Café Management.
Purpose of the role: This is a varied and rewarding role, providing vital HR and administrative support across the organisation. You’ll help keep our HR processes running smoothly — from maintaining records and supporting staff queries to coordinating training, recruitment, and inductions.
In addition, you’ll provide high-quality support to the CEO and Board of Trustees, ensuring meetings, agendas, and documentation are well-prepared and organised.
Main Responsibilities:
HR Administration & Data:
· Act as the first point of contact for HR administration, including contracts, DBS checks, right-to-work checks, references, and new starter/resignation paperwork.
· Keep employee records accurate and up to date, in line with policies and legislation.
· Support payroll by providing accurate information to the finance team.
· Maintain HR systems (HRIS), including holidays, absences, and training records, carrying out audits where needed.
· Provide regular and ad hoc HR reports, including monthly sickness and retention updates.
· Help review and update HR policies and procedures.
Employee Support:
· Answer basic HR queries and know when to escalate more complex issues.
· Provide guidance in the absence of the Head of HR.
· Support internal meetings, projects, and employee engagement initiatives.
· Stay up to date with employment law and HR best practice.
Training:
· Manage the online training portal, ensuring new starters are set up correctly and leavers are removed.
· Run monthly training reports and share with managers.
· Coordinate training arrangements such as travel, accommodation, and liaising with external suppliers.
Recruitment & Induction:
· Post job adverts, manage applications, and keep records updated.
· Support managers with interview arrangements and candidate communication.
· Organise inductions and occasionally lead them when required.
CEO & Board of Trustees Support:
· Provide administrative and secretarial support to the CEO and Trustees.
· Organise and minute meetings, prepare agendas, and distribute papers.
· Support trustee recruitment and induction.
· Assist the CEO with diary management, travel, and event arrangements.
General:
· Carry out other reasonable duties as required of a HR Administrator.
· Some travel to Eureka! Science and Discovery (Wirral) and occasional weekend work may be required.
Qualifications:
· Level 3 CIPD qualification or equivalent (desirable but not essential)
Experience & Skills:
· HR administration experience
· Strong organisational and time management skills
· Excellent attention to detail and accuracy
· Confident communicator at all levels
· Good IT skills and HR systems knowledge
· Understanding of employment law and best practice
· Professional, discreet, and able to handle confidential information
· Flexible, proactive, and able to prioritise effectively