Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE).  Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.

Job Description

Accountable to: Sport & Recreation Manager.

Job Purpose: To support the Sport & Recreation team with the day-to-day operations of the LSESU Gym.

Key Responsibilities: 

●      Be a first point of contact within the LSESU Gym for both current and potential members, including answering or assisting with any queries they may have (in person, or via phone/email).

●      Actively engage with members to ensure that their needs are being met and a high level of customer service is always delivered.

●      Ensure that only those who have bought membership are using the facilities.

●      Open or close the LSESU gym (depending on shift), ensuring that appropriate procedures are followed.

●      Sell memberships and products that are on offer in the LSESU Gym, carrying out transactions through the till system. 

●      Ensure that the gym is a clean and safe environment for members to exercise, and that those using the gym are adhering to relevant etiquette rules and the code of conduct for the facility.

●      Carry out a range of administrative tasks including, but not limited to, membership sales, cleaning equipment and incident reporting.

●      Ensure that relevant procedures are followed with regards to any incidents or accidents.

●      Various other ad hoc tasks as and when required by the Sport & Recreation Team.

How to Apply?

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible. To apply for this role, please upload the following documents:

(A) Our Equal Opportunities form, which you can download below. This will only be seen by our HR team (and will therefore have no impact on shortlisting), but it does help us gather and analyse demographic information about our applicants and so that we’re able to contact you if shortlisted for an interview. 

(B) A statement (500 words maximum) to tell us about your suitability for the role. Please use the attached job description to help write this. Please ensure your personal statement does not include any personal information (e.g your name, date of birth) and keep it to one page of A4. 

Tentative In-person group interview dates: Wednesday 7th June & Thursday 8th June