This is an exciting new opportunity for someone with the motivation and skills to meet the new demands arising from cost-of-living pressures. We are looking for an enthusiastic, reliable and confident person to join our dedicated team of staff and volunteers. You will have a focus on local needs, with flexibility to take our service where it is needed, to get the right help to people facing barriers because of marginalisation or vulnerability.

As a  Generalist Adviser you  will provide face to face, telephone and digital information, advice and support to local people on social welfare law at generalist-level (including Benefits, Debt, Housing). Training will be provided as this requires a good foundation knowledge of each advice area, so competence in these subjects is essential. 

As this is a busy and varied role, in a variety of settings and locations,  it is essential that you can work under your own initiative; are extremely well organised with excellent attention to detail, be flexible and have a can-do attitude. We want someone who is passionate about giving an effective service to those most in need.

Applicants need to be –

The training and experience gained in post will position the successful candidate well for future opportunities.

Download our Job Pack here