Overall Purpose: To undertake work in the Employment Department to assist in providing quality advice to clients and enable other fee earners to attend to their increasing caseloads.  To proactively support the Employment Department and provide cover for holidays                                                           

Reporting to: Head of Department
 
Location: Leicestershire

Main Duties to Include: 

 
1. Responsible for assisting in providing high quality, timely, professional advice and representation for claimant and respondent clients

2. Responsible for assisting in the preparation and drafting of documents such as Form ET1 and ET3, witness statements, briefing counsel and schedules of loss

3. Responsible for assisting in attending clients, taking instructions and advising under supervision.  Generally assisting in conducting files efficiently whilst maintaining the confidentiality of all the Company’s and clients documents and information at all times

5. Responsible for assisting other employment fee earners on their files where required                                                                                                           
6. Responsible for actively proposing and participating in agreed marketing initiatives  

Planning and organising your own day to day time management / activities
Decision making – to conduct the day to day activities consistent with the aims agreed with the Head of Department.
Internal/External relationships - To actively promote the business in external networking events and nurturing business relationships with external contacts.  
Externally – to ensure the highest level of client care, consistent with the Client Charter of the firm.  
Problem solving – to participate in, and encourage staff to participate in, the development of improved operating practices within the department consistent with the Firm’s practice of continuous improvement.  
Financial management – to achieve agreed operating targets for fee earning.  
Marketing - Responsible for actively proposing and participating in agreed marketing initiatives, to include the writing of articles for the website, giving presentations at seminars, participating in video content and podcasts where necessary.  
Safeguarding – Identifying and protecting vulnerable clients.  
Compliance – To report to the Head of Department, in a timely manner, any issues that may arise with any client or matter, that may be a reportable issue with regards to the Firm’s insurers. To pass any complaints to the relevant Director as soon as a complaint is made. To keep the SRA updated as and when necessary and to complete CPD requirements.