Vacancy at Routes to Work South
Employment Advisor
Salary
Up to £31,838 (DOE)
Cambuslang or Lanark
Vacancy listed
31/03/2025
Application deadline
14/04/2025
Details
Are you looking for an organisation where you can make a difference? Are you enthusiastic, self-motivated and have a passion for helping unemployed people achieve their goals? If so, we would like to hear from you!
WHO ARE WE?
Routes to Work South are committed to working with partner agencies to deliver a flexible, accessible, client-centered service that will support local people who are unemployed to progress and sustain employment, support local employers, and link opportunity and need. An award-winning company, RTWS are committed to alleviating poverty through delivery of a range of innovative employability and skills services. As an arm’s length external organisation, we have a key role in the delivery of services that support South Lanarkshire Council’s Employability Strategy. For over 20 years the company has successfully tendered for a variety of welfare to work programmes, securing funding from several sources including Skills Development Scotland and the Department for Work and Pensions as well as grant funding from the Big Lottery and European Structural Funds, to support South Lanarkshire residents and businesses. The company currently delivers the Scottish Government’s Fair Start Scotland Programme throughout South Lanarkshire and delivers services to young people and adults supported by Scottish Government’s No One Left Behind (NOLB) and the UK Shared Prosperity Fund (UKSPF).
WHAT WILL THE ROLE INVOLVE?
As Employment Advisor your role will be to establish and maintain excellent relationships with clients, employers and partner organisations, understanding their needs, identifying and linking training, employment, placement and development opportunities. You will work with all client groups including youths, adults and those further removed from the labour market, supporting them throughout the different stages of their journey. This is a fantastic opportunity to a make a last difference and support people to achieve their goals. Based in either Cambuslang or Lanark, the ideal candidate(s) will be target driven, motivated, enthusiastic, and an excellent communicator able to build strong relationships and meet KPI’s with experience in a similar role.
MAIN AIMS:
WHO ARE WE?
Routes to Work South are committed to working with partner agencies to deliver a flexible, accessible, client-centered service that will support local people who are unemployed to progress and sustain employment, support local employers, and link opportunity and need. An award-winning company, RTWS are committed to alleviating poverty through delivery of a range of innovative employability and skills services. As an arm’s length external organisation, we have a key role in the delivery of services that support South Lanarkshire Council’s Employability Strategy. For over 20 years the company has successfully tendered for a variety of welfare to work programmes, securing funding from several sources including Skills Development Scotland and the Department for Work and Pensions as well as grant funding from the Big Lottery and European Structural Funds, to support South Lanarkshire residents and businesses. The company currently delivers the Scottish Government’s Fair Start Scotland Programme throughout South Lanarkshire and delivers services to young people and adults supported by Scottish Government’s No One Left Behind (NOLB) and the UK Shared Prosperity Fund (UKSPF).
WHAT WILL THE ROLE INVOLVE?
As Employment Advisor your role will be to establish and maintain excellent relationships with clients, employers and partner organisations, understanding their needs, identifying and linking training, employment, placement and development opportunities. You will work with all client groups including youths, adults and those further removed from the labour market, supporting them throughout the different stages of their journey. This is a fantastic opportunity to a make a last difference and support people to achieve their goals. Based in either Cambuslang or Lanark, the ideal candidate(s) will be target driven, motivated, enthusiastic, and an excellent communicator able to build strong relationships and meet KPI’s with experience in a similar role.
MAIN AIMS:
- To achieve targets and KPI's to support clients to progress and sustain employment.
- To promote and encourage key client groups to engage in RTWS services.
- To actively manage a caseload of clients with a range of barriers who are at different stages of their employability journey, provide support and access to health and well-being interventions, training opportunities, match them to suitable vacancies and progress them into sustainable employment.
- To proactively work with clients and employers to increase the range and number of job opportunities available for clients.
- To meet ongoing contractual compliance requirements including accurately completing all paperwork and input to a bespoke database.
DUTIES:
- To deliver personal targets and KPI's and contribute to team targets and KPI's in line with the performance management framework.
- Develop an individual Action Plan for all clients that will be regularly reviewed to support clients to overcome barriers to employment.
- Completing training needs analysis ensuring interventions are tailored to clients needs and aspirations.
- Working imaginatively and flexibly, actively manage and support a caseload of participants and support and progress them into sustainable employment.
- To work in collaboration with colleagues to ensure the client’s journey is fully supported towards sustaining unsupported employment, including identifying and facilitating work placements.
- Establish and maintain good working relationships with employers, partners and all stakeholders providing regular updates on client progress as appropriate.
- Maintain a good understanding of local vacancies in order to effectively match clients to suitable vacancies/work placements and market client’s to employers.
- Ensure auditable documentation including job outcome verifications are completed and filed accordingly.
- Capture and record accurate information and input it into bespoke database in line with company quality standard.
- Deliver and maintain a quality service at all times in line with RTWS Customer Service Standards Policy and Procedures.
- Be aware of the confidential nature of information received, and act at all times within the boundaries of GDPR.
- Carry out other duties in line with organisational requirements.
WHO ARE WE LOOKING FOR?
ESSENTIAL SKILLS & KNOWLEDGE:
Essential
- A minimum of 3 years experience in a similar client facing role.
- Ability to match clients to suitable vacancies/opportunities and progress them into sustainable employment.
- Target and performance driven to achieve KPI’s.
- Experience of working on DWP programmes.
- Ability to manage and support a caseload and achieve targets for progression.
- Ability to encourage, persuade and motivate.
- Evidence of continued professional development.
- Knowledge of barriers facing customers entering employment, training or education.
- Knowledge of support services/local partner agencies for clients furthest removed from the labour market.
- Flexibility to cope with the varying demands of the role and achieve the desired results.
- Ability to problem solve and respond appropriately to a variety of situations.
- Good interpersonal, communication and presentation skills.
- Ability to work on own initiative and as part of a team
- Good organisational skills.
- IT literate with experience of Microsoft Office and Outlook.
- Full driving licence and own transport.
Desirable
- Knowledge of local labour market intelligence.
- A relevant qualification.
- Experience of working on DWP programmes.
- Experience of Business Development activity.
- Evidence of continued professional development.
- Previous experience of delivering support services to clients residing in rural Clydesdale and Cambuslang/Rutherglen areas.
This job outline reflects the main tasks and responsibilities discharged by the post holder at the present time, however, RTWS reserves the right to alter or amend the content of this job outline to reflect changes to the job or services provided, while maintaining the overall character and level of responsibility for the post. If interested in joining RTWS, please submit your CV with a covering letter (applications without covering letter will not be considered) answering the following:
- What motivated you to apply for the role? (Max 300 words)
- What skills and experience can you bring to the role? (Max 300 words)
Applications close Monday 14th April 2025 at 12pm any applications received after this will not be considered. Please note RTWS are a Disability Confident Committed Employer, if you require amendments to the recruitment process, please contact us
Benefits
28 days per annum plus 10 public holidays, 8% non-contributory pension, BUPA Cash plan, Flexi-time, Group Life Insurance.