Employer Services Consultant
Salary Up to £31,838 (DOE)
Vacancy listed 31/03/2025
Application deadline 14/04/2025
Details
Are you looking for an organisation where you can make a difference? Are you enthusiastic, self-motivated and have a passion for helping unemployed people achieve their goals?  If so, we would like to hear from you!
 
WHO ARE WE?
Routes to Work South are committed to working with partner agencies to deliver a flexible, accessible, client-centered service that will support local people who are unemployed to progress and sustain employment, support local employers, and link opportunity and need.
 
An award-winning company, RTWS are committed to alleviating poverty through delivery of a range of innovative employability and skills services.  As an arm’s length external organisation, we have a key role in the delivery of services that support South Lanarkshire Council’s Employability Strategy.
 
For over 20 years the company has successfully tendered for a variety of welfare to work programmes, securing funding from several sources including Skills Development Scotland and the Department for Work and Pensions as well as grant funding from the Big Lottery and European Structural Funds, to support South Lanarkshire residents and businesses.
 
The company currently delivers the Scottish Government’s Fair Start Scotland Programme throughout South Lanarkshire and delivers services to young people and adults supported by Scottish Government’s No One Left Behind (NOLB) and the UK Shared Prosperity Fund (UKSPF).  
 
WHAT WILL THE ROLE INVOLVE?
As an Employer Services Consultant, your role is to connect employers with the right people, creating sustainable job opportunities for clients registered with RTWS. You will build strong, long-term relationships with employers, ensuring they see Routes to Work South as their recruitment partner of choice.
 
By understanding employer needs and aligning them with Fair Work principles, you will develop tailored recruitment and training solutions, working closely with Client Services to ensure success. Your insights into labour market trends will help shape service delivery, ensuring it remains relevant and responsive.
 
Your work will have a direct and positive impact, helping businesses grow while supporting individuals into meaningful and sustainable employment. Through proactive engagement, negotiation, and collaboration, you will play a vital role in creating opportunities, supporting economic growth, and delivering a high-quality service that benefits both employers and jobseekers.
 
This is an opportunity to make a real difference, helping people achieve their potential, supporting businesses to thrive, and shaping a more inclusive and fair labour market.
 
MAIN AIMS:
  • Provide effective recruitment solutions that lead to sustainable employment for RTWS clients.
  • Build and nurture strong employer relationships, ensuring repeat business becomes a key driver of job outcomes.
  • Support employers in identifying recruitment and training needs, working with Client Services to develop tailored solutions.
  • Conduct assessments of employer needs, offering guidance on recruitment strategies and workforce development.
  • Promote and influence the adoption of Fair Work principles, ensuring employers create inclusive, ethical, and sustainable job opportunities that positively contribute to the local economy.
  • Gather labour market insights and recruitment process information to enhance service delivery.
  • Continuously refine RTWS’s employer service offering to remain relevant, responsive, and aligned with employer needs.
 
MAIN DUTIES:
  • Identify and develop high-volume employment opportunities, coordinating job submissions, interviews, placements, and job starts in line with targets.
  • Engage new employers, confidently presenting RTWS’s recruitment services while addressing any concerns.
  • Strengthen existing employer relationships, ensuring they remain productive, collaborative, and beneficial for all parties.
  • Conduct employer needs assessments, providing tailored advice and solutions to enhance recruitment and workforce planning.
  • Promote and embed Fair Work principles, encouraging employers to adopt equitable and sustainable employment practices.
  • Negotiate and agree on recruitment terms, including information sessions, pre-screens, and evidence collection processes.
  • Stay informed on local and national labour market trends, applying insights to support employers effectively.
  • Work in collaboration with staff, partners, and local authorities to promote RTWS Employer Services while actively cascading job opportunities.
  • Maintain accurate records, ensuring compliance with company standards.
  • Contribute to the continuous improvement of service delivery through innovation and feedback.
  • Deliver a high-quality service in line with RTWS Customer Service Standards and procedures.
  • Ensure confidentiality and compliance with GDPR in handling sensitive information.
  • Perform any additional duties as required to support RTWS’s mission and goals.
 
WHO ARE WE LOOKING FOR?
ESSENTIAL SKILLS & KNOWLEDGE:
Essential 
  • A minimum of 3 years’ experience in a similar role.
  • Ability to develop and maintain strong, long-term partnerships with employers, stakeholders, and partners. 
  • Strong verbal and written communication skills.
  • Ability to inspire, encourage and motivate employers and clients.
  • Ability to match clients to suitable vacancies/opportunities for employment.
  • Target and performance driven to achieve KPI’s.  
  • Ability to prioritise tasks, meet targets, and manage multiple employer accounts efficiently. 
  • Flexibility to cope with the varying demands of the role and achieve the desired results.
  • Ability to problem solve and respond appropriately to a variety of situations.
  • Excellent interpersonal, communication and presentation skills. 
  • Ability to work on own initiative and as part of a team. 
  • Good organisational skills.
  • IT literate with experience of Microsoft Office and Outlook.
  • Full Driving licence and Own transport.

Desirable
  • A relevant qualification.
  • Understanding of recruitment processes and workforce development.
  • Evidence of continued professional development.
  • Awareness of Fair Work Principles and how they contribute to ethical, sustainable job opportunities.
  • Knowledge of how to assess employer requirements and provide tailored recruitment solutions.

This job outline reflects the main tasks and responsibilities discharged by the post holder at the present time, however, RTWS reserves the right to alter or amend the content of this job outline to reflect changes to the job or services provided, while maintaining the overall character and level of responsibility for the post.  If interested in joining RTWS, please submit your CV with a covering letter (applications without covering letter will not be considered) answering the following:

  1. What motivated you to apply for the role? (Max 300 words) 
  2. What skills and experience can you bring to the role? (Max 300 words)
 
Applications close Monday 14th April 2025 at 12pm any applications received after this will not be considered.
Please note RTWS are a Disability Confident Committed Employer, if you require amendments to the recruitment process, please contact us.

Benefits

28 days per annum plus 10 public holidays, 8% non-contributory pension, BUPA Cash plan, Flexi-time, Group Life Insurance.

This vacancy has now been closed