Driver (Southampton)
Salary £ Leading Market Package...
Southampton
Vacancy listed 10/09/2025
Application deadline 31/01/2026
Details
This is an unmissable opportunity to become an integral part of our thriving Aftersales team at our site in Shirley! The main objective of the role is to ensure the highest level of customer care and satisfaction at all times.

Established in 1981, we are family business with a stellar reputation for providing exceptional customer service. We take pride in offering a diverse range of quality vehicles and automotive services. Joining this dynamic team means stepping into a fantastic work environment where everyone strives for excellence.

Experience an abundance of support through regular PETER reviews, showcasing our commitment to each team member's success. The management team is dedicated to your success, fostering a workplace where you can flourish and contribute to the company’s continued growth. 

Seize this chance to be a vital member of our team that aims for excellence in everything they do!

Main Purpose of Job
  • To ensure the highest level of customer care and satisfaction at all times, by ensuring the timely collection and delivery of customers’ vehicles.
  • To maximise additional service, sales, and parts opportunities by actively promoting all departments.
  • To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.
  • Ensure the accurate and timely completion of administration and operational tasks. Strive to achieve a consistently high level of customer satisfaction through outstanding personal and professional conduct.
  • Develop and maintain professional and positive working relationships with Company colleagues, customers, suppliers and external representatives, where appropriate.
  • Greet all customers and visitors promptly, courteously, and professionally. Ensure all environmental, Health & Safety and other Company policies and practices are strictly adhered to, operating within the law at all times.
  • Display a positive attitude, supporting the Company’s reputation for excellence through high standards of personal behaviour, including appropriate dress code. Assess own performance and effectiveness and undertake personal development activities.

Key Performance Area
  • Maintain knowledge of local areas for expedient collection and delivery of vehicles. Plan routes to ensure economical use of company and customer vehicles.
  • Check the delivery log daily.
  • Ensure accurate documentation and signage for vehicles collected and delivered, in line with policy.
  • Be aware of department processes and suggest improvements to increase efficiency and service.
  • Support the development and implementation of strategies to improve profitability and efficiency.
  • Meet all deadlines as set by Line Manager and company procedures.

Essential Skills/Experience
·        Excellent customer satisfaction skills 
·        Confident communication skills 
·        Accurate record keeping and message taking
·        Organisation skills being able to manage multiple tasks 
·        Ability to show initiative and engage with customers to       ensure they have what they need
·        being able to remain calm under pressure

What can we offer you?
·        Fantastic team environment
·        Competitive rates of pay
·        Career development and progression opportunities
·        Family run business where you will be a valued employee
 
Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers

Your behavioural competencies means upholding out PETER values in every aspect of your role and fully embracing your PETER review process to ensure that these values are continually maintained to the Peter Cooper Motor Group’s required standards.

PETER Values:

Professional - Demonstrate expert knowledge and skills
Excellence - Be outstanding in all that we do
Trustworthy - Be open, honest, decent and fair
Everyone - Working together for the benefit of our business 
Respectful - Treat others in the way that you expect to be          treated...
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