Overall Job Purpose

The Data and Impact Officer will work to implement systems to collate data and evidence to monitor the outcomes and demonstrate the impact of the work of Scottish Refugee Council.

The post holder will be part of a small team, working closely with the Senior Management Team and collaborating with teams, project teams and a range of external organisations including, funders, suppliers, independent evaluators and other partners, to ensure appropriate and robust monitoring tools and systems are in place to measure outcomes, and capture learning and impact.

The Data and Impact Officer will also support data gathering and recommend improvements to SRC’s existing systems.

The post holder will contribute to Scottish Refugee Council’s aim to lead a step-change in evidence and experience informed policy and service development.

Key Responsibilities

Data Collection and Management

• Develop and implement data collection systems and strategies to gather qualitative and quantitative information to evidence outcomes, targets and impact of the work of Scottish Refugee Council

• Design data monitoring tools including dashboards and surveys

Co-ordinate the collection of qualitative data using methods such as focus groups and interviews

• Ensure data accuracy, integrity and confidentiality

• Support the future improvement of case and information management systems

Data Analysis

• Analyse data to identify trends, patterns and insights

• Use statistical techniques and software to interpret data sets

• Provide evidence-based recommendations to improve effectiveness

Impact Measurement and Reporting

• Support the development of metrics and key performance indicators to measure impact

• Support the identification and development of case studies to demonstrate impact

• Produce regular reports and presentations to communicate to internal and external stakeholders

Collaboration and Support

• Work closely with teams to understand their data needs and provide analytical support

• Collaborate with partners and stakeholders to share data and insights

• Train and support staff and volunteers on data collection and monitoring best practice to achieve good data quality

Continuous Development and Improvement

• Stay updated on industry best practices and emerging trends in data analysis and impact measurement

• Recommend and implement improvements to data collection and analysis processes

• Support a culture of evidence-based decision-making in Scottish Refugee Council

Project Management

• Support the procurement and tendering of third-party suppliers

• Work with external suppliers to deliver projects

• Working with a small team of colleagues, lead on cross organisational design, testing and implementation of data, impact and digital improvement projects

Other Duties

• Ensure that work is carried out in accordance with Scottish Refugee Council’s values equality aims, policies and procedures

• Participate in and contribute to organisational, team and external meetings

• Provide reports for senior staff and management

• Maintain the security of sensitive personal and other confidential information

• Provide appropriate support to volunteers as required

• Undertake any other appropriate duties as required

Benefits

39 days of leave (including public holidays)
Progressive salary structure
Flexible working options
Training and development opportunities
Union recognition
Fresh fruit, tea & coffee in office
Enhanced pay benefits
Enhanced pension
Counselling & coaching service
Cycle to work scheme
Eye care scheme
Death in service & 24-hour GP service

Notes

- Please download the full job description from our website.
- Upload your CV and cover letter before submitting your application.
- We would also appreciate it if you could complete our Equal Opportunities Monitoring Form (this is voluntary and helps us improve equality and diversity).

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