Communications Officer
Salary £ 24,500 per annum (plus £2,205 London weighting, if applicable)
Our London office address is: Fivefields, 8-10 Grosvenor Gardens, SW1W 0DH
Vacancy listed 07/12/2023
Application deadline 04/01/2024
Details
We are looking for a Communications Officer with a good eye for creative, strong written communication skills and knowledge of digital communication tools to join our team at Action Tutoring.
You will work closely with the Communications Manager to manage our brand and develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders through email, blogs and the media. You will also develop your data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data (using Salesforce) and develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns.


Closing date: Thursday, 4th January 2024
Interviews: W/c 8th January 2024
Start date: Ideally February 2024

Place of work:
We would prefer to have the candidate based in London  (we operate on a hybrid working model). We will consider remote working from England for the right candidate. Willingness to travel to London once per month is crucial for this role. 

Contract and hours: 
Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

 Duties and responsibilities

  • Write relevant and engaging emails/newsletters and blogs for MarComms campaigns as well as policy and fundraising campaigns with the aim of growing the audience and engaging and motivating stakeholders to engage actively in our mission. 
  • Use engagement data from Campaign Monitor, Google Analytics and Salesforce to inform and improve the content you produce.
  • Support the Communications and Media Manager to shape and build our brand, ensuring its positioning remains relevant to our audiences and is supporting the goals of the charity. 
  • Support your MarComms colleagues and wider teams to use the brand well, shaping and refining tools and guidance as appropriate. 
  • Build Action Tutoring’s bank of engaging film and photography for use across all our channels, ensuring content is engaging and in line with Action Tutoring’s brand and style. 
  • Support your Communications colleagues to produce interesting and relevant pupil and tutor case studies throughout the year. 
  • Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network. 
  • Working with MarComms colleagues, adapt email campaign content for use across our social media platforms (Instagram, LinkedIn, X, TikTok, Facebook, YouTube) using design software such as Canva or Adobe Suite. 
  • Support the Communications and Media Manager with outreach to national and regional media to raise Action Tutoring’s profile and encourage volunteer applications from across England. 
  • Support as one of the charity’s proof-readers, reviewing content produced by the team for errors and inconsistencies, supporting others in the team to replicate the Action Tutoring style. 
  • Any other duties deemed reasonable by the Chief Executive Officer. 

Person specification

Qualifications criteria:

Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

  • Able to interact with a range of audiences and have outstanding verbal and written communication skills. 
  • Able to work independently and use initiative in different situations. 
  • Able to think creatively when producing content tailored to different audiences, replicating the Action Tutoring style. 
  • High attention to detail, to produce accurate communications, manage mailing lists and proofread content effectively. 
  • Experience of design software such as Canva or Adobe Suite. 
  • Experience of film production. 
  • Able to think creatively and generate content to effectively convey messages. 
  • Confident using new technology, different digital tools and software. 
  • Able to meet deadlines and undertake administration to a high standard, using data where appropriate to identify key areas of need to prioritise and adapt approach. 
  • Enthusiastic and open to new ideas. Action Tutoring is a young organisation and values the creative input of all staff members to innovate and drive improvements. 
  • Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation. 
  • Detailed and organised, able to plan and manage your workload.
  • Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload. 
  • Committed to equality, diversity and inclusion. 
  • Committed to the mission and values of Action Tutoring. 
  • Committed to promoting and safeguarding the welfare of children. 
Benefits

Hybrid working
We offer a flexible combination of office and home based working.

Holiday
25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days). 3 additional days pro rata between Christmas and New Year.

Flexitime and TOIL
We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.

Team away days
The whole team across the UK gets together two times a year.

Culture of celebrating
Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.

Knowledge-sharing
Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.

Sabbatical leave
We offer paid and unpaid sabbatical leaves to our long standing colleagues.

Flexible Bank holidays
Exchange two public bank holidays with two personally significant dates.

Proofreading Team
As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.

Ad hoc projects
Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity, equity and inclusion, case studies, and sustainability) and support with ongoing projects.

Mental health focus
We have trained mental health first aiders and all team members and 5 of their friends and family have free access to Headspace and the Health Assured Scheme.

Notes

How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us (hello@actiontutoring.org.uk) if you require any assistance or adjustment so that we can help you with making the application process work for you.

Attached documents
Title File
Application form Communications_Officer_Application_Form_Dec_23.docx
Job pack - Communications Officer Job_pack_Communications_Officer_AY23.24.pdf
AT's ways of working AT's_ways_of_working_AY23.24.pdf

This vacancy has now been closed