Client and Programmes Coordinator
Salary £ 25,000 - 30,000
Reading (Hybrid)
Vacancy listed 03/09/2025
Application deadline 21/09/2025
Details
Moving Ahead is looking to hire two Client and Programmes Coordinators. Each role will have the flexibility to focus on different areas of the responsibilities outlined, depending on individual strengths and team needs.

 Job purpose

The Partnerships and Programmes Coordinator plays a key role in supporting the delivery of strategic programmes, events and client engagement activity. Working across both the Programmes and Business Development teams, this role offers hands-on experience across operations, communications and client engagement.

It’s a varied and fast-paced role, one day you might be supporting event logistics or client communications, the next helping with Client Relationship Management (CRM) software updates or client outreach. You’ll need to be adaptable, organised and proactive with the ability to manage shifting priorities and work with a range of stakeholders. 

This is a great opportunity to build experience different parts of a purpose-led organisation, with plenty of scope to learn and grow.

Key accountabilities

Event coordination:

  • Manage the end-to-end planning, logistics and administration of numerous virtual and in-person events as well as brand building initiatives
  • Provide on-site and virtual support at events, ensuring smooth delivery 
  • Coordinate logistics with external contributors such as professional speakers, facilitators and partner organisations
  • Support the production of event materials and resources
  • Join calls and meetings, capture actions, and track progress through to completion
  • Administer post-event surveys, collate and analyse feedback

General Team support:

  • Provide day-to-day administrative support to the Programme Delivery and Business Development teams, including but not limited to scheduling meetings and managing actions, updating key documents, managing central inboxes and liaising with clients
  • Closely support the matching of mentees and mentors who are participating in Moving Ahead’s mentoring programmes with a particular focus on information management and coordination of internal colleagues
  • Provide administrative and tracking support for industry award submissions
  • Support diary and meeting coordination for senior team members where required, ensuring strategic priorities are effectively scheduled.

Business Development Coordination:

  • Schedule and coordinate new business meetings, record actions and monitor deadlines
  • Assist with external communications, including business development mailouts, newsletters and client updates
  • Maintain accurate records of leads, prospects and client interactions in the CRM
  • Use CRM data to prepare mailing lists, monitor client engagement and generate reports
  • Manage shared inboxes, responding to enquiries and directing messages appropriately

Knowledge, skills and experience required

 Essential:

  • Strong organisational skills with the ability to manage multiple workstreams and deadlines simultaneously.
  • Experience coordinating events (virtual and/or in-person), including logistics and stakeholder liaison
  • Clear and confident communicator, both written and verbal, with a professional and client-facing demeanour
  • Proactive, detail-oriented, and dependable — comfortable taking ownership of tasks and seeing them through.
  • Comfortable working with digital tools including Microsoft Office (particularly Excel and PowerPoint) 
  • A collaborative team player with a willingness to learn and support colleagues across varied functions.

 Desirable:
  • Prior experience in an administrative, marketing, events, or client support role.
  • Familiarity with HubSpot and Mailchimp.
  • An interest in business development, marketing, or programme management.
  • A strong alignment with the organisation’s mission, values, and purpose-led approach to partnerships and delivery.
  • Experience of supporting senior team members with diary and meeting coordination
 

Our behaviours

At Moving Ahead, our organisational behaviours inform everything we do. We are looking for individuals who align with our values:

Diversity, Equity, and Inclusion First: We put DE&I at the heart of everything we do, ensuring our work is equitable, inclusive, and drives diversity.

Committed to Excellence: We set high standards and strive for world-class delivery in everything we do.

Agents of Change: We are here to revolutionise the world of work, embracing innovation and adaptability.

One Team: We operate as a unified team, valuing collaboration, respect and positive intent.

Entrepreneurial always: We take initiative, spot opportunities and act with a problem-solving mindset, always looking for ways to add value and make things better

This role offers an exciting opportunity to contribute to impactful programmes and partnerships that support career progression and inclusion. If you’re highly organised, proactive and keen to build experience across a purpose-led organisation, we’d love to hear from you. 
Notes

Six months fixed term contract
First round interviews: 25/26th September
Second round interviews: w/c 29th September

Attached documents
Title File
Moving Ahead Privacy Notice Job_Applicant_Privacy_Notice_v1.0.pdf
Client and Programmes Coordinator JD Client_and_Programmes_Coordinator.pdf
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