Vacancy at Hope Rescue
Charity Shop Manager
Salary
£ 27049
Talbot Green
Vacancy listed
14/08/2026
Application deadline
31/08/2026
Details
We are looking for a motivated, organised and people-focused Charity Shop Manager to lead one of our retail shops in Talbot Green. Our shops play a vital role in funding our life-saving work, and you’ll be at the heart of creating a welcoming, vibrant space that inspires customers, supports volunteers, and generates essential income for dogs who need us most.
What you’ll be doing
As our Charity Shop Manager, you will:
- Lead and support a brilliant team of volunteers, creating a positive and rewarding environment for everyone.
- Drive sales and customer engagement, ensuring your shop looks fantastic and reflects Hope Rescue’s values and brand.
- Manage stock flow, merchandising and pricing to maximise revenue and deliver a great shopping experience.
- Recruit, train and support volunteers, ensuring they feel valued and confident in their roles
- Oversee cash handling, daily banking, and financial controls to ensure accuracy and compliance.
- Deliver excellent customer service — both on the shop floor and behind the scenes.
- Ensure the shop is safe, clean and welcoming for customers, volunteers, dogs, and visitors.
- Represent Hope Rescue in the local community, building relationships to encourage donations and support.
What we’re looking for
You’ll thrive in this role if you are:
- ·An enthusiastic retail professional (charity shop experience welcome but not essential).
- A natural people person who enjoys leading teams and creating a warm, inclusive shop culture.
- Organised, positive and able to think on your feet.
- Comfortable managing daily shop operations, from visual merchandising to cash handling.
- Confident using tills/EPOS and basic IT systems.
- Passionate about animal welfare and committed to Hope Rescue’s mission.
Why join Hope Rescue?
You’ll be part of a caring, friendly charity that genuinely values its people.
Every day, you’ll see the impact your work has on the lives of dogs in need.
You’ll join a supportive team and have opportunities for training and development.
You’ll help create a welcoming community space that customers love coming back to.
This is a full time permanent role working 37.5 hours per week 5 days out of 7 Sunday-Saturday
How to Apply
To apply please upload your CV and Cover Letter to our vacancy page. (Note you can upload multiple documents before submitting your application)
Close Date: 31 August 2026
Hope Rescue is committed to safeguarding and protecting the people and animals we work with. All posts are subject to a safer recruitment process, including following up references, and relevant background checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices in all areas of our charity.
Benefits
Full Time Permanent, 37.5 hours per week working 5/7 days per week between Monday-Sunday.
Attached documents
| Title | File |
|---|---|
| Job Description | Charity_Shop_Manager.docx |