Our café is an important part of the gallery, and our Cafe Team Leader is responsible for providing a welcoming, friendly environment, serving a high quality menu with excellent customer service. This is an operational and hands on role where the large majority of time is spent planning and preparing the café food and drinks and interacting with the general public. The Chef Manager is also responsible for the supervision and the rota management of our café staff, and will collaborate closely with our Head of Commercial to maximise profits and further develop the Café in line with the Gallery’s aims and objectives.

Person Specification

● Team Leadership in a café or restaurant environment.

● A passion for preparing good quality fresh food with the drive to create new recipes and experiment with new ideas that respond to the Gallery’s programme.

● Menu development experience, with the ability to change and adapt depending on visitors’ feedback. 

● Excellent eye for detail and food presentation, a passion for artful food creation. 

● A flexible, innovative and proactive approach to sales strategies and solutions. 

● Experience of working in a similar café environment including exposure to the duties outlined above (specifically food preparation, cooking, stock ordering and management, cash handling and till usage). 

● Level 2 or over NVQ Qualification or equivalent. 

● Qualifications in Level 2 Hygiene, Food Allergens Awareness and Working in Licensed Premises. Willingness to train to Level 3. 

● Barista experience, making a range of coffees and hot drinks. 

● Understanding of Allergens and dietary requirements. 

● Experience of negotiating prices with new suppliers. 

● A high regard for customer service and satisfaction. 

● Self-motivated and able to work on own initiative and without supervision.

● Staff management experience. 

● You need to be enthusiastic, approachable and above all an absolute team player. 

● Rota management experience. 

● Flexibility to work some weekends & evenings. 

● An interest in contemporary art.