The Business Services coordinator role is responsible for day-to-day management of all tasks to ensure the smooth and efficient running of the office. They will support the Senior Management Team in ensuring that processes and procedures are implemented and maintained across a broad scope of responsibilities including but not limited to personnel management, IT & communications, company events, office maintenance and space utilisation, general administrative duties.
The role will also support all procurement activity to ensure the smooth and efficient ordering of materials across our construction sites.
The post holder is required to be adaptable and pro-active and able to juggle and prioritise tasks. The Business Services Coordinator should be looking to continuously improve and grow the scope of the services whilst identifying efficiencies. As part of the wider Business Services Team the post holder will ensure that the function supports the administrative requirements of the team and Directors.

Main Duties, Responsibilities of the Role

• Work with the Procurement function to ensure that company buying activity is fully supported and controlled. Maintain strong links with the business Accounts Department.
• Support the Senior Management Team in their ongoing commitment to improve standards.
• Provide a world class welcome to visitors and stakeholders including VIP’s.
• Welcome new starters to the business and support their induction.
• Establish a positive working environment by:
• Facilities Management of HQ including timely / proactive maintenance and management of maintenance contracts.
• Management and standard setting for the companies cleaning contractor.
• Propose improvements to the working environment and manage internal projects to upgrade facilities.
• Ensure correct stocks and timely orders of required office sundry items including stationery, F&B etc.
• Propose and participate in company initiatives to reward the team.
• Ensure that the office maintains the correct necessary measures for compliance with statutory matters and Health & Safety
• Ensuring processes, procedures and documents are controlled in line with our commitments to ISO:9001.
• General administrative duties required to support the operational and commercial delivery teams including but not limited to O&M manuals, reprographics, project mobilisation & handover.
• Procuring new equipment and general asset management.
• Input into the planning and organising of meetings and provision of refreshments if and where required.
• Supporting HR activity including management and control of company training requirements and budgets.
• Support the companies approach to corporate social responsibility, charitable commitments and our own events.
• Management of all MC Fleet. This includes AA Breakdown cover, MOT, services, warranty and temporary insurance using our MID portal database.
• Gathering and processing information for Airport security passes.
• Supporting EHS with Non-Conformance reports and logs (using I Auditor) and providing reports to the Board meetings for discussion and action
• Any other duties as required by the management team.

Qualifications & Experience:

• Previous experience of office administration
• Able to deliver numerous tasks with a quick turnaround and prioritise accordingly
• Experience of the construction industry is desirable
• IT literate with previous knowledge of Office365 (required) and SharePoint (desirable).
• Excellent organisation skills
• Professional
• Hardworking
• Trustworthy
• Effective communicator
• Can work on own initiative
• Completer-finisher