Job Title: Business & Commercial Manager
Location: Working in the Devonport Creative Quarter
Hours: Full-time, 35 hours per week to be worked flexibly including evenings & weekends to suit the needs of the business/team
Salary: £32,000 - £41,000 depending on experience

Real Ideas Organisational Purpose

Real Ideas Group works to solve problems and create opportunities that regenerate  and support individuals to progress and flourish. We do this through four teams, each with a distinct focus. Pathways, delivering employability support; Liskeard Library, a library and cultural hub; Nature and Neighbourhoods, our consultancy service; and the Devonport Creative Cluster, growing the createch sector, creative careers,
businesses and opportunities.

Job Purpose
The Business & Commercial Manager develops corporate partnerships, commercial dome and training sales, and undertakes business development to generate commercial income and position the cluster as innovation partner to defence, marine, and creative tech sectors. You will build sustainable B2B relationships, manage commercial sales pipelines, and create new revenue opportunities.
You will work closely with the Head of Creative Enterprise, the Creative Tech Manager (commercial production delivery), Dome & Events Manager (commercial event logistics), and Café & Front of House Manager (corporate catering).

Main duties and responsibilities
• Develop and manage corporate partnerships with defence, marine autonomy and 
creative tech sectors, prospecting and pitching to potential partners, and negotiating partnership agreements and sponsorship packages to meet agreed 
annual targets.
• Manage corporate partner relationships including account management and regular contact, deliver partner benefits and reporting, and represent cluster in 
business networks and sector forums including Plymouth Chamber and defence industry events.
• Develop commercial dome hire sales and client relationships to sell bespoke dome productions including corporate films and branded content and manage conference and corporate event sales to meet agreed annual targets.
• Manage commercial enquiries and convert leads to bookings, develop commercial pricing strategy and quotations, handle client liaison and contract negotiation, and coordinate commercial delivery with Creative Tech Manager and Dome & Events Manager.
• Market and sell professional training programmes in immersive tech, business skills and creative industries and develop training products for corporate market, coordinating with Creative Tech Manager on training curriculum and delivery.
• Manage training participant recruitment and conversion, develop post-training client relationships and repeat business, and create testimonials, case studies and training marketing materials.
• Identify new commercial opportunities and revenue streams, conduct market research and competitor analysis, develop sales materials and proposals, attend conferences and networking events, and track commercial pipeline and conversion 
rates.
• Manage commercial contracts and invoicing, maintain commercial client database and CRM, coordinate with Marketing Manager on B2B marketing and lead generation, and ensure excellent commercial client experience and satisfaction.

• To represent Real Ideas well, understanding and talking coherently about Real Ideas products and programmes to provide more value for customers and members.
• To adhere to and uphold Real Ideas' social purpose, strategic aims, and policies.
• To contribute to a culture of inclusion and equality and demonstrate a commitment to removing all forms of discrimination.
• To act with integrity and always maintain the highest professional standards.
• To strive to meet individual and collective targets.
• To maintain the level of qualifications/personal and professional development and competence required to carry out this role and notify the company immediately of any circumstance that affects this.
• To proactively and effectively use all Real Ideas reporting and other systems.
• A flexible approach is required for the role. Additional, reasonable duties commensurate with the role and as agreed in advance from time to time. This job description is not necessarily an exhaustive list of duties and is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post holder.

Our values: How we behave
Working at Real Ideas is exhilarating, but it can also be challenging; we're not a typical organisation and by design we don't fit into traditional business structures or strict 9 to 5
working hours. There's nothing typical about the people who work at Real Ideas. With experience in many
different industries and cultures the one thing we all have in common is a passion to make a positive difference in the world.

Principally we're looking for people who embrace our vision and values, and who want to join us on this journey. Whilst your technical skills and abilities are important, being on
board with our vision is crucial. You'll need to be dedicated, tenacious and enjoy the challenges of working as part of multi-disciplined team. At Real Ideas collaboration is key, so you'll need to be a great team player, up for working with a wide range of people from colleagues and partners to members and suppliers.

We're interested in finding people who are proactive, hungry for opportunities to be responsible and accountable, and who can ride the waves of change with the wind in their hair and a smile on their face. And because we always strive to be the best we can be, you'll be happy to challenge and be challenged.
If this sounds like you, then read on…

We use the following criteria to assess your suitability for the role. Please note that requirements at the application stage represent the minimum requirements for shortlisting purposes.

Behaviours
Adaptability: Looking at your ability to adapt to change (Interview)
Culture Fit: Do you share our beliefs/values and bring about 
diversity within Real Ideas? (Interview)
Collaboration: Can you collaborate effectively and work well with others? (Interview)
Commercial Drive: Do you demonstrate strong commercial acumen and drive to achieve sales targets? (Interview)
Prioritisation: Are you able to decide which task needs to be tackled immediately and which ones can wait – someone who 
can manage their time and prioritise effectively. (Interview)
Digital Technology: Do you have a commitment to adopting and using digital technology effectively to help solve problems 
and add value to the work of Real Ideas? (Interview)
Experience: Significant experience in B2B sales, business 
development, or commercial partnerships.
Experience: developing corporate partnerships and managing commercial accounts.
Experience: managing sales pipelines, lead generation, and converting enquiries to sales.
Experience with commercial sales and achieving revenue targets.
Experience in relationship management and client 
liaison. (Application/ interview)
Knowledge: Knowledge of B2B sales and business development 
practices. Understanding of corporate partnership development and sponsorship models. Knowledge of commercial pricing strategies and contract negotiation. Understanding of CRM systems and sales pipeline management.
Knowledge of the creative industries, tech sector, or 
defence/marine sectors (desirable). (Application/interview)
Skills: Strong sales and business development skills with 
proven track record of achieving targets. Excellent networking and relationship building skills. Commercial acumen and financial understanding. Strong communication and presentation skills. Negotiation and contract management skills.
(Application/interview)
Ability to work collaboratively in a matrix structure 
with creative and technical teams.
Other: Willingness to work flexibly including evenings and 
weekends as required by the role. Strong commitment to diversity, equity & inclusion with a good knowledge and understanding of how discrimination works and wants to work in an environment that challenges this. Alignment with Real Ideas' social purpose and values.
(Application/Interview)