Location: Midlands
Salary: Up to £46,000 per annum
Contract: Full-time, Permanent
Help Raise Standards Across the Fire and Security Industry
At NSI, we help protect people, property and businesses through trusted third-party certification. As one of the UK's leading certification bodies for the security and fire sectors, we work with organisations across the country to ensure the highest standards of compliance, quality and professionalism.
We're looking for a new Auditor – Fire, Security & Management Systems to join our field operations team. This is an excellent opportunity for a technically capable auditor, inspector or industry professional who is passionate about quality, compliance and continuous improvement.
You'll work closely with a portfolio of Approved Companies, carrying out audits, assessments and surveillance visits that support industry standards while providing valuable insight and professional guidance to customers.
The Opportunity
Reporting to the relevant Operations Manager, you'll manage and deliver a programme of audits across fire and security certification schemes, alongside ISO 9001 Quality Management Systems audits.
This is a highly autonomous, field-based role where no two days are the same. You'll combine technical expertise, customer engagement and professional judgement to assess compliance, identify improvement opportunities and maintain the integrity of NSI certification.
You will:
- Manage an assigned portfolio of NSI Approved Companies and certification customers
- Plan and conduct surveillance, recertification, initial assessment and additional audits in line with NSI and accreditation requirements
- Audit organisations against relevant fire, security and ISO 9001 standards and schemes
- Review organisational processes, technical documentation and system records to determine compliance
- Produce clear, evidence-based audit reports and recommendations within agreed timescales
- Assess and verify corrective actions through to satisfactory closure
- Investigate technical complaints, undertake liaison visits and support special audit activities when required
- Build professional relationships with customers while maintaining auditor independence and impartiality
- Work closely with Operations, Certification and Technical teams to support effective certification decisions
- Maintain up-to-date knowledge of industry standards, legislation and best practice
- Participate in witness audits, calibration sessions, training and continuing professional development activities
- Support wider business improvement initiatives and technical feedback opportunities
About You
We're looking for someone with strong technical credibility, excellent organisational skills and a passion for maintaining high standards across the fire and security sectors.
You will be comfortable working independently, managing a portfolio of regional and national clients, while delivering a professional and consistent customer experience.
Essential Experience & Qualifications
- Technical experience within the fire and/or electronic security systems sector
- Practical knowledge of installation, commissioning, maintenance and associated compliance requirements
- Experience in auditing, inspection, compliance assessment or technical evaluation
- ISO 9001 Auditor or Lead Auditor qualification, or equivalent auditing competence with willingness to complete required training
- Relevant qualification in electrical engineering, electronics, fire, security, telecommunications or a related discipline, or equivalent industry experience
- Full UK driving licence
- Ability and willingness to travel extensively, including regular overnight stays
Essential Skills & Knowledge
- Strong knowledge of fire detection and alarm systems and/or electronic security systems
- Understanding of industry standards, certification requirements and relevant legislation
- Excellent planning, diary management and organisational skills
- Ability to assess evidence objectively and reach balanced audit conclusions
- Strong report-writing, communication and presentation skills
- Ability to deliver constructive feedback professionally and confidently
- Strong interpersonal skills and the ability to build positive working relationships
- Competence with Microsoft Office and digital audit systems
- Sound judgement, integrity, confidentiality and a customer-focused approach
Desirable
- Experience auditing ISO 45001 Health & Safety Management Systems
- Experience auditing ISO 14001 Environmental Management Systems
- Lead Auditor qualifications in ISO 45001 and/or ISO 14001
- Experience within a UKAS-accredited certification environment
- Third-party certification auditing experience
- Technical expertise across both fire and electronic security disciplines
- Experience managing a regional portfolio of customers or audit programmes
Why Join NSI?
This role offers the opportunity to work at the heart of quality, compliance and certification within the fire and security industry. You'll enjoy a varied and rewarding role where your expertise directly contributes to raising standards, supporting businesses and protecting the public.
As part of a highly respected organisation, you'll receive ongoing training, professional development and the opportunity to broaden your auditing capabilities across multiple schemes and management systems.
Our Values
Be Collaborative
We work together, value different perspectives and support one another to achieve positive outcomes.
Stay Curious
We ask questions, seek understanding and continuously develop our knowledge and expertise.
Take Ownership
We lead by example, take responsibility for our actions and focus on solutions.
Continuously Improve
We learn from experience, celebrate success and embrace opportunities to do things better.
If you're an experienced auditor or technical professional looking for an opportunity to influence standards across the fire and security industry, we'd love to hear from you.