Assistant Manager (SP16)
Salary £ 31,590 per annum
Units 4-6 Wyvern Industrial Estate - Beverley Way, New Malden, Surrey KT3 4PH
Vacancy listed 07/04/2026
Application deadline 25/05/2026
Details
Hours per week: 45 hours per week, weekend availability is required

Contract: Permanent, Full-time, Subject to 3-month probation

Expected Start date: ASAP

Reports To: Shop Manaager

Location: Onsite

Main Purpose and Scope of the Job:
As an Assistant Manager you will be supporting the Shop Manager in the running of the shop, and take on a leading role in the Manager’s absence. You will be expected to be self-motivated and enthusiastic, with good customer service and retail administration skills as well as the ability to work well under pressure and to meet targets.

Key Responsibilities:
• Ensure accurate operation of shop tills, ensuring that the correct monies are received and exchanged;
• Maintain and replenish stock throughout the store;
• Ensure that stock is displayed in a professional and orderly manner;
• Maintain a responsible, safe and professional manner at all times;
• Engage and interact with all customers in a welcoming, friendly and professional manner – creating a positive and memorable shopping experience;
• Demonstrate knowledge of the product range sold by Korea Foods Company, and when appropriate offer advice on said products;
• Ensure the store is maintaining a safe and hygienic environment at all times through general clean as you go duties and regular housekeeping duties;
• Provide administrative support if/when needed;
• Be conscious of visiting customers and vigilant for any potential shop lifters, raising any issues with Store Management;
• Any other reasonable management requests.

Person Specification:
• Valid UK working permit • Ability to work flexibly within a team or alone • Comply with all health and safety regulations pertaining to your role • Strong communication / customer service / organisational skills • Previous retail manager or supervisory experience would be beneficial

The Company:
Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores.

We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco.

We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026.

Growth has been consistently double-digit, with a sales turnover in excess of £85 million.

The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

Benefits

Key benefits but not limited to, include:
· Paid day off on your birthday
· Yearly bonus
· Holiday starting at 28 days plus a personal day rising to 29 days after 5 years (Bank holidays inclusive);
· Pension scheme 3% contributed by the company
· Annual pay review
· 5% discount from Company’s retail stores Seoul Plaza and Cash and Carry

Notes

***IMPORTANT: Please ensure you attach your CV with your application.
Interviews for suitable candidates will be conducted while the job advertisement is active. Please note that the posting may close earlier than the specified deadline, depending on recruitment progress.
Please note: Due to the high volume of applications, if you do not hear from us within 2 weeks of submitting your application, please assume that your application has not been successful on this occasion.
If you have any specific questions, please submit an inquiry through the company's website under the RECRUITMENT section: https://www.koreafoods.co.uk/contact/