Salary: 26,970 per annum (pro rata for part-time hours)
Contract: Permanent
Hours: 22.2 hours per week (flexible, including weekends, evenings and bank holidays)
Location: The Museum of Somerset, Taunton Castle, Taunton TA1 4AA

If you wish to apply please complete the South West Heritage Trust application form that can be found in the link at the bottom of this advert. Please note that CVs are not accepted as applications.

The South West Heritage Trust are seeking a flexible and customer-focused Assistant Manager to support the day-to-day operation of The Museum of Somerset. Working closely with the Museum Manager, you will help deliver a welcoming, accessible and vibrant visitor experience.

The role includes supervising visitor services staff and volunteers, oversight of the room hire and holiday let at Castle House, and acting as Duty Manager with responsibility for site safety, security and smooth operation.

You will have experience in a front-of-house visitor or customer service role, ideally with supervisory responsibility. You will be organised, approachable and confident, with good IT skills and the flexibility to work evenings, weekends and bank holidays (time off in lieu provided).

Experience in a museum, heritage or visitor attraction setting, and knowledge of Somerset’s history and heritage, are desirable.

The South West Heritage Trust is an independent charity which provides heritage services across Somerset and Devon. We run two Archive and Local Studies services and three museums, including the Museum of Somerset, and look after Somerset’s historic environment, including over 400 acres of historic landscapes. 

We are committed to building an organisation as diverse as the communities we serve. Your application for this role will be welcomed whatever your background and regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. 

 

For further information or if you experience any difficulties with the recruitment process, please contact Ann Bradford HR and Governance Manager via email ann.bradford@swheritage.org.uk.

Assistant Manager Application form

Closing date: 31 March, 2026

Proposed interview dates: 21 April, 2026