Summary and overview of the role:
The Facilities Maintenance Operative is responsible for ensuring company premises and grounds are maintained to a safe, clean, and professional standard. A varied, hands-on role requiring the employee to undertake a wide range of maintenance, repair, cleaning, painting, and outdoor duties. Working independently and as part of a team, the postholder will proactively identify and resolve maintenance issues, support improvement projects, and create a safe and welcoming environment for employees, visitors, and clients.
Minimum Essential Qualifications/ Experience and Role Requirements:
Essential
- Proven experience in facilities maintenance, building maintenance, caretaker, handyperson, or similar roles.
- Practical, hands-on approach with good DIY and repair skills.
- Experienced with painting and decorating.
- Ability to work independently and manage workload effectively. Good understanding of health and safety practices.
- Physically capable of undertaking manual work both indoors and outdoors.
- Full UK Driving Licence
- Flexible and proactive approach to work
Desirable
- Experience with groundwork or basic landscaping
- Basic carpentry, plumbing or general building repair work
- Health and Safety qualifications
- Multi-site working experience
- Experience within a manufacturing or industrial environment
Core Competencies:
Technical and Maintenance Expertise
- Demonstrates strong practical maintenance and repair skills.
- Uses appropriate tools, equipment, and materials safely and effectively.
- Delivers work to a high standard with attention to detail.
- Identifies and resolves maintenance issues efficiently.
Health and Safety Awareness
- Consistently follows health and safety procedures.
- Recognises hazards and takes appropriate corrective action.
- Promotes safe working practices at all times.
- Maintains compliance with company and statutory requirements.
Problem Solving and Initiative
- Takes ownership of maintenance issues from identification through to resolution.
- Uses sound judgement to determine priorities and solutions.
- Identifies opportunities for improvement and increased efficiency.
- Acts proactively to prevent problems before they escalate.
Planning and Organisation
- Effectively manages workload and competing priorities.
- Completes tasks within agreed timelines.
- Maintains accurate records and documentation.
- Organises work to minimise disruption to business operations.
Communication and Teamwork
- Builds positive working relationships with colleagues, managers, contractors, and visitors.
- Communicates clearly and professionally.
- Shares information effectively regarding repairs, maintenance activities, and site requirements.
- Supports team objectives and business needs.
Customer Focus
- Takes pride in maintaining a clean, safe, and welcoming environment.
- Responds positively and professionally to maintenance requests.
- Demonstrates a service-oriented approach to internal customers.
- Maintains high standards of presentation across company facilities.
Reliability and Accountability
- Demonstrates dependability and professionalism.
- Takes responsibility for work quality and outcomes.
- Follows through on commitments and agreed actions.
- Maintains confidentiality and trust.
Adaptability and Flexibility
- Responds positively to changing business priorities.
- Supports a wide variety of maintenance and operational activities.
- Adapts to seasonal demands and emergency situations.
- Embraces continuous improvement and new ways of working.
Duties, Skills and Responsibilities:
- Carry out general building maintenance and minor repair work.
- Complete painting, decorating, and refurbishment tasks as required.
- Undertake cleaning duties to maintain high standards throughout the site.
- Maintain outdoor areas including pathways, car parks, fencing, and landscaped grounds.
- Perform maintenance tasks such as gritting, and general grounds upkeep.
- Conduct routine inspections and report defects or maintenance issues.
- Respond promptly to maintenance requests and emergencies.
- Assist with moving furniture, equipment, and materials.
- Liaise with contractors to support site improvement projects.
- Ensure all work is completed safely and in accordance with health and safety requirements.
- Maintain tools, equipment, and maintenance records.