Are you passionate about supporting families and building stronger communities? Do you thrive in a role where every day is different, and where your work has a direct impact on the lives of children and their families?
Centre and Volunteer Co-ordinators are the welcoming face of our Children and Family Centres. Working across Gloucester, in particular The Oaks in Tuffley and Kaleidoscope Children and Family Centre in Kingsholm, you’ll give every visitor a warm and inclusive welcome, take pride in our centres looking great, and provide the logistical and admin support that keeps things running smoothly – from room bookings, signage and supplies to feedback, data and health and safety checks. You’ll be part of a team that works collaboratively with families, professionals, and community partners to create inclusive, resilient and connected neighbourhoods.
Hours are up to full time but with a minimum of 22.5 hours which must be Mondays, Tuesdays and Fridays 9am-5pm.
You’ll be led by a Community Manager and work closely with Family and Community Connectors and colleagues across the Family Hub. Often the first person a visitor meets at reception, you’ll know what is going on across the service and provide the first signposting and information to families. You’ll also work alongside and mentor volunteers, helping them build skills, experience and confidence while contributing to the running of our centres.
This is an exciting and varied opportunity welcoming families into our children’s centres and connecting them to the community around them. It is your chance to make a difference as part of a strong supportive team.
Key skills:
• Experience in administration and customer service, and of working as part of a team.
• A great communicator who can build relationships with people, with a child-centred approach.
• Ability to work flexibly and independently across multiple sites.
• Strong ICT skills, in particular Microsoft Office. Experience of mentoring volunteers, social media or design tools such as Canva would be an advantage.
This is a face-to-face role that involves travel across the area, so access to transport and business insurance is essential. An enhanced DBS check will be required.
Applications must be made using the Gloucestershire Gateway Trust application form as CVs will not be accepted. We welcome a conversation with you if you have any questions about Gloucestershire Gateway Trust, the Children and Family Centre contract, or the role. Please email Alison Walker on
alison@ggtrust.org.