Help children and adults with disabilities thrive every day.
At White Lodge, we believe everyone deserves the opportunity to thrive. As a Surrey charity, we support children, young people and adults with disabilities and neurodiversity through specialist care, therapy and life-enhancing services. We help people build confidence, gain independence and enjoy fulfilling lives within a welcoming, inclusive community.
We are looking for a Fundraising and Finance Administrator to help ensure the income that makes our work possible is accurately recorded, reconciled and managed.
Working closely with our Fundraising and Finance teams, you will take responsibility for the day-to-day administration of fundraising income, from donations and regular gifts to online fundraising platforms and Gift Aid. You will maintain accurate records in Salesforce, reconcile income with our finance records, and help ensure we have clear, reliable information about the funds we raise.
This is a varied and detail-focused role. You will manage regular-giving administration, support donor thank-yous and stewardship, administer platforms including JustGiving, CAF and Big Give, and help maintain the quality and accuracy of our fundraising data. You will also work closely with colleagues to improve processes and ensure personal and financial information is handled securely and confidentially.
This role will suit you if you are highly organised, confident working with financial and fundraising data and have excellent attention to detail. You will need practical experience with Salesforce and be comfortable reconciling income from different sources, spotting discrepancies, and ensuring records are accurate and complete.
Essential experience and qualifications
- Experience in fundraising income administration, donation processing or a related finance administration role
- Practical experience using Salesforce to manage supporter, income and campaign records
- Experience processing and reconciling income from a range of sources
- Experience with online giving platforms and Gift Aid administration
- Understanding of income reconciliation, audit trails and accurate financial coding
- Strong Excel skills and confident use of Outlook and Word
- Excellent attention to detail and the ability to maintain accurate records and identify discrepancies
- Well organised, with the ability to manage a varied workload and see tasks through to completion
- Clear and professional communication skills
- Trustworthy and discreet when handling personal, supporter and financial information
- GCSE English and Maths at grade C/4 or above, or equivalent experience
Desired experience and qualifications
- Experience of regular-giving administration and donor stewardship
- Experience administering JustGiving, CAF and/or Big Give
- Experience maintaining fundraising CRM data and carrying out data-quality checks
- Experience producing fundraising or income reports
- Experience working collaboratively across Fundraising and Finance teams to improve systems and processes
Please
click here to view the full job description and scroll to the bottom of the page to find essential forms.
If you have accessibility needs or are experiencing issues with the application link, please email your CV to recruitment@whitelodgecentre.co.uk, clearly stating the job title in the subject line.