Deputy Charity Shop Manager
Salary £ 15632
Pontyclun
Vacancy listed 14/08/2026
Application deadline 31/08/2026
Details
We looking for a proactive, friendly and organised Deputy Charity Shop Manager to support the running of our Pontyclun shop. You’ll help create a welcoming, vibrant retail space that drives income, builds community and supports the vital rescue and rehabilitation of dogs who deserve a second chance.  

As our Deputy Manager, you will:  

  • Support the Manager with the day-to-day running of the our Pontyclun shop.  
  • Provide hands-on leadership to volunteers, helping them feel confident, motivated and valued.  
  • Deliver excellent customer service, ensuring every visitor receives a warm welcome.  
  • Assist with stock processing, pricing, rotation and merchandising to maximise sales.  
  • Help ensure the shop is clean, safe and compliant with all Hope Rescue procedures.  
  • Take responsibility for opening/closing the shop and supervising shifts when the Manager is off-site.  
  • Support accurate cash handling, daily banking and administrative tasks.  
  • Build strong local relationships to encourage donations, footfall and community engagement.  

What we’re looking for  

You’ll thrive in this role if you are:  
  • Experienced in retail (charity retail experience is a bonus but not essential).  
  • A natural person who enjoys leading and supporting volunteers.  
  • Positive, reliable and able to take initiative when needed.  
  • Organised, adaptable, and confident managing busy periods.  
  • Comfortable using tills/EPOS and basic IT systems.  
  • Passionate about charity work and aligned with Hope Rescue’s mission to save dogs in need.  

Why join Hope Rescue?  

  • Be part of a warm, supportive, and mission-driven team.  
  • See the direct impact your work has on improving the lives of dogs.  
  • Enjoy opportunities for growth, training and development.  
  • You’ll help create a welcoming community space that customers love coming back to. 

How to Apply 

To apply please upload your CV and Cover Letter to thisvacancy page. (Note you can upload multiple documents before submitting your application) 

Close Date: 31 August 2026 

Hope Rescue is committed to safeguarding and protecting the people and animals we work with. All posts are subject to a safer recruitment process, including following up references, and relevant background checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices in all areas of our charity. 

Benefits

22.5 hours per week over 3 days between Monday & Sunday
Permanent Contract

Attached documents
Title File
Job Description Deputy_Charity_Shop_Manager.docx
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