Tasks & Responsibilities
- Writing product descriptions and uploading to Shopify
- Collaborating on writing blog posts
- Photo and video content generation for website / social media
- Taking ownership of a secondary social media channel
- Responding to customer enquiries
- Helping team with order fulfilment
Essential Skills, Capabilities & Knowledge
- Sewing & fabric knowledge
- Strong copywriting (product & blog writing)
- Confident communication and customer service skills
- Attention to detail
- Willingness to appear in photography and video
- Hands-on approach and adaptable
- Collaborative and supportive of colleagues
- Takes initiative and responsibility
- Readiness to work between creative and administrative tasks
Preferred Skills, Capabilities & Knowledge
- Video editing (CapCut, Canva)
- Photography and / or content creation experience (Adobe suite, Canva or equivalent)
- Social media experience
- E-commerce platform experience (e.g. Shopify)
- Understanding of basic SEO