Oak - Assistant Manager, Trust & Corporate (12 Month FTC)
Isle of Man
Vacancy listed 17/06/2026
Application deadline 03/07/2026
Details
OAK SUMMARY
Oak offers innovative private client, corporate and fund administration services tailored to our clients' needs. Today, Oak operates across Guernsey, Jersey, Isle of Man, Mauritius and The Bahamas with more than 250 employees administering over $24 billion in assets. The group is known for its client-centric approach, commitment to excellence and forward-thinking vision.   Oak is owned by Opera Limited, a new holding company backed by Pula, the family office of Stephen Lansdown, co-founder of Hargreaves Lansdown, along with like-minded shareholders such as Sealyham, the family office of Tom Scott.   Opera has welcomed Accuro (pending regulatory approval), Amber (now Oak Bahamas), HFL, Meritus (pending regulatory approval) and Oak into the fold, each one powered by Opera, each one contributing to our shared ambition.    For more information, please visit: https://www.operalimited.com/
 
JOB SUMMARY  
The job holder is responsible for assisting in the day-to-day management of a Trust and Company administration team and the maintenance of key client relationships including the management and administration of a portfolio of complex company and trust structures.   
 
KEY RESPONSIBILITES   
Client Service & Relationships 
  • All aspects of administering a portfolio of entities Maintaining and building excellent relationships with clients and intermediaries through quality service  
  • Responding to all client communications within 24 hours where possible (which may include holding replies) 
  • Preparing for and attending client meetings as required  
  • Assisting with client onboarding for new and transferring in business Completion of terminations and transfer outs on a timely basis Providing a B level signatory 
  • Acting as director on client entities  
  • Assisting with the delegation and monitoring of workloads within the administration team and assisting with queries and relevant training   

Regulatory & Risk 
  • Maintaining and updating knowledge of the external regulatory framework and internal procedures together with demonstrating correct implementation Maintaining and updating Client Profiles and Risk Assessments 
  • Completing outstanding action points in a timely fashion Liaison with Compliance Department where required  
  • Obtaining client due diligence where necessary for existing portfolio   

Client Reviews  
  • Management of the Periodic Review and Action Point Process
  • Leading the project reporting through to the Compliance and Management Committees  
  • Completing assigned Periodic Reviews as required
  •  Reporting through to the Board on progress and recommendations   

Investment Monitoring   
  • Oversight and monitoring investment performance reviews and dealing with any resolutions and remedial work in a timely manner. 
  • Reporting to the Board on progress and deficiencies  

Bookkeeping & Financial Statements  
  • Responding in full to accounting queries from the client accountants 
  • Reviewing draft financial statements in a timely manner and liaising with the client accountants in relation to the same 
  • Assisting with the process of raising, sending out and collection of fees due to Oak IOM on a timely basis. 
  • Understanding of the debtors’ process to ensure any potential problems are highlighted to line manager or Director  
Line Management Responsibilities   
  • Guide, support, encourage and develop the administration team in line with Oak’s People Management Framework 

General Responsibilities  
  • Completing and inputting time in the time billing system on a daily basis. 
  • Completing any other duties as may be required from time to time in accordance with the requirements of the role, team and evolving nature of the function. 
  • In all aspects of your role, display and adhere to Oak's vision and values
 
 KEY COMPETENCIES & SKILLS  
  • Minimum 7 years trust administration experience  
  • Holds a relevant Professional Qualification e.g. STEP, ICSA, ACCA  
  • Strong IT skills, including practical experience of Microsoft Outlook, Word and Excel  
  • Detailed understanding of fiduciary services business including the regulatory requirements 
  • Ability to work under pressure & meet deadlines  
  • Excellent written & verbal communication skills 
  • Ability to work accurately with good attention to detail 
  • A flexible attitude towards work and a willingness to assist other members of the team as required 
  • Excellent time management, prioritisation and organisational skills 
  • Demonstrates drive, ambition & willingness to learn 
  • Understands the importance of consistently delivering high standards in a customer service role 
  • A proactive approach to work & the ability to work under own initiative

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