Retail Team Leader
Salary £ 14.56
458 Manchester Road BL3 2NU
Vacancy listed 12/06/2026
Application deadline 19/06/2026
Details
Join Our Team as a Retail Team Leader!
Do you have a passion for excellent customer service and experience leading others in a fast-paced retail environment? Carrs Pasties Ltd is looking for a motivated and confident Retail Team Leader to support and guide our store team.

Hours:
Monday | 11.30am-7.00pm
Wednesday | 7.00am-2.30pm
Thursday | 11.30am-7.00pm
Friday | 11.30am-7.00pm
Sunday | 8.00am-3.15pm

Please note that working hours may vary from time to time in line with business needs. There may also be occasions where you are required to work at other retail sites.

Key Responsibilities:
  • Lead by example, ensuring customers receive prompt, friendly, and high-quality service.
  • Support the Store Manager with daily operations, staff coordination, and maintaining company standards, including taking responsibility during the manager’s absence. 
  • Support and oversee Retail Shop Assistants during shifts, ensuring tasks are completed efficiently, correctly and on time.
  • Handle payments accurately and complete cashing up at the end of each day.
  • Train, guide, and motivate team members to achieve sales and service targets.
  • Promote special offers, encourage upselling, and ensure excellent product knowledge across the team.
  • Maintain outstanding shop presentation and uphold food hygiene and safety standards.
  • Manage customer orders, resolve issues professionally, and ensure a smooth customer experience.
  • Communicate effectively with management and contribute to continuous improvement.

What We’re Looking For:
A friendly, confident, and proactive leader.
  • Experience in retail or food service, ideally with supervisory or team-leading experience.
  • Ability to stay positive, respectful, and calm during busy periods.
  • Well-presented and able to represent the company’s values at all times.
  • Strong communication skills, with the ability to hold team members accountable and keep operations running smoothly.
  • Reliable, organised, and confident in taking initiative.

Why Join Us?
  • Be part of a family-oriented and passionate team. 
  • Enjoy a positive and supportive work environment where your leadership makes a real impact.
  • Contribute to a growing business with a strong set of values and a proud local reputation. 

If you’re ready to bring your enthusiasm and dedication to our team, we’d love to hear from you! Please upload your CV and a cover letter.
Benefits

Pasty Bonus (discount on company products)
Healthcare cash plan
Access to Grocery Aid
Cycle to work scheme
Uniform
Hoot saving club
Company pension

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