Volunteer (long term)
The Way Youth Zone
Vacancy listed 11/06/2026
Application deadline 31/12/2026
Details
About The Way Youth Zone
 
At The Way Youth Zone, we’re here for Wolverhampton’s young people — offering a safe, vibrant space where they can build friendships, get active, and discover what inspires them, shaping their own futures. Through sports, creative arts, life skills, and trusted relationships, we support young people to grow in confidence, overcome isolation, and thrive. 
 
Our team lives by our values: together, honest, energetic, welcoming, aspirational, and youth-led. Whether you're working directly with young people or behind the scenes, you’ll be part of a passionate, inclusive team that’s united by heart and proud to make a difference every day.
 
Job Purpose / Summary
 
The Volunteer plays a key role in supporting the delivery of a safe, welcoming, and engaging environment for young people, families, and visitors at The Way Youth Zone.

Working alongside staff and other volunteers, the role is focused on building positive relationships, supporting activities, and contributing to a high-quality experience aligned with Our Way values.
 
Volunteers may support across a range of areas including youth work sessions, reception, events, facilities, and general operations, depending on interest, skills, and organisational need.
 
The role contributes directly to the organisation’s purpose of providing somewhere safe to go, something positive to do, and someone trusted to talk to.
 
Key Duties & Responsibilities
 
1. Supporting Delivery & Activities
  • Assist staff in delivering safe, engaging, and inclusive sessions or activities
  • Support set-up and pack-down of activities, spaces, and equipment
  • Provide general assistance across departments where required
  • Be flexible and responsive to the needs of the session or team
2. Relationships & Engagement
  • Build positive, respectful relationships with young people, staff, and visitors
  • Encourage participation and inclusion in activities
  • Act as a positive role model, demonstrating appropriate behaviour and attitudes
  • Help create a friendly, welcoming environment
3. Safeguarding, Behaviour & Safety
  • Uphold safeguarding responsibilities at all times and report concerns appropriately 
  • Maintain appropriate professional boundaries
  • Follow all health & safety procedures and instructions
  • Support a safe, respectful and inclusive atmosphere
4. Team Contribution & Professional Conduct
  • Act as an ambassador for The Way Youth Zone
  • Work collaboratively with staff and volunteers to support delivery
  • Attend agreed sessions reliably and communicate any changes
  • Represent the organisation positively at all times
5. Training & Development
  • Complete required induction and ongoing training for the role
  • Engage in learning opportunities and feedback conversations
  • Develop confidence, skills, and understanding of youth work practice
 
Required Qualifications / Experience
 
Essential
·       Interest in supporting young people and community activity 
·       Positive, reliable, and approachable attitude 
·       Ability to work as part of a team 
·       Willingness to learn and follow guidance 
·       Commitment to safeguarding and confidentiality expectations 
·       Willingness to follow policies, procedures, and code of conduct
Desired
·       Experience working or volunteering with young people or in a community setting 
·       Interest in a specific area (sports, arts, mentoring, facilities, etc.) 
·       Understanding of inclusion, diversity, and youth-centred practice 
·       Desire to develop skills for employment or further volunteering
 
Skills & Competencies
 
·       Strong interpersonal and communication skills 
·       Ability to build positive relationships 
·       Reliability and good timekeeping 
·       Adaptability and willingness to help across different areas 
·       Positive attitude and energy (aligned to “Energetic”)
·       Respectful, inclusive approach (aligned to “Together” and “Welcoming”)
 
Accountability & Success Measures
 
We define accountability as taking ownership of your responsibilities, being equipped and empowered to fulfil your role, and continuously reflecting and adapting through self-awareness to grow and support others.
 
In this role, success looks like:
 
·       Young people feel welcomed, supported, and engaged 
·       Activities and sessions are supported effectively 
·       Positive relationships are built with staff and young people 
·       Volunteers are reliable, consistent, and engaged 
·       Our Way values are visible in interactions and behaviours
 
You’ll be accountable for:
 
·       Attendance and reliability in agreed sessions 
·       Feedback from staff and young people 
·       Contribution to safe and positive sessions 
·       Adherence to safeguarding, health & safety, and organisational policies 
·       Engagement in training and development
Benefits

Training & development opportunities; experience within a professional environment; reference after sustained commitment (subject to discretion); supportive & inclusive team environment

Notes

Equal Opportunity Statement

The Way Youth Zone is committed to being an inclusive employer. We welcome applications from all backgrounds and communities, and we’re proud to be youth-led in everything we do.

In order to volunteer on all our activity, applicants must be 21 years of age or older. We will accept younger applicants, though opportunities may be limited.

apply