Cafe & Events Assistant (Bank staff)
Salary £ 12.71 per hour
30 Pembroke Street oxford OX1 1BP
Vacancy listed 19/05/2026
Application deadline 18/06/2026
Details
RESPONSIBILITIES

Customer Service

  • Provide excellent customer service to a wide variety of customers both external and internal (staff, artists etc.).
  • Resolve all customer complaints in a calm professional manner. Record complaints and refunds to discuss with the Café Manager.

Food & Drink

  • Preparing the daily food offer including sandwiches, hot food and salad where required.
  • Ensure that Café displays are attractive, well stocked and daily menus are produced in the morning.
  • Ensuring that all alcohol is sold according to the Licensing Act 2003
  • Ability to work weekend & evenings
  •  Hospitality and bar support during events. 
  •  Assist Duty Manager with set up of events as required e.g. Previews, VIP Dinners. 
  •  Be aware of visitors with access and disability issues and how to help them. 

Health & Safety & Daily Operations

  • Carrying out daily opening and closing checks, ensuring Safer Food Better Business Diary is completed daily.
  • Overseeing and carrying out cleaning.
  • Ensuring high levels of hygiene are maintained in the kitchen and café areas according to procedures set out in the Safer Food Better Business Manual.
  • Ensuring that all health and safety requirements are met in the kitchen and café area.
  • Assisting in the cleaning and maintenance of all Café Bar equipment and reporting any problems.

Plus any other duties as required.


PERSON SPECIFICATION

Essential Skills & Experience


  • Customer service skills
  • Excellent team player, self-motivated and confident in working alone.
  • Enthusiastic about good food and drink.
  • Well organised, with a high attention to detail.
  • Must be 18+ (to supervise selling of alcohol).
  • Experience of working in a bar setting and serving drinks

Desirable Skills & Experience

  • Experience of working in a busy café, catering environment
  • Barista experience, making a range of coffees and hot drinks.
  • Knowledge of Food Hygiene regulations.
  • Experience of cash handling and using a till.






Benefits

Staff discount in the Retail shop & Cafe

Attached documents
Title File
Job description Word Cafe___Events_Team_Member.docx
Job Description PDF Cafe___Events_Team_Member.pdf
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