Role Summary

To deliver a high quality matchday experience for home and away disabled spectators prior to kick off and post-match and support the DSLO

Key Job Outcomes

·       Be the first point of contact at the Accessible Hub.

·       To engage with spectators and deliver a warm welcome.

·       To assist disabled and wheelchair supporters entering the stadium as required.

·       Support the issue and return of sensory bags as required.

·       Provide information and advice about the Stadium and facilities available.

·       Deliver excellent customer Service

·       Ensure an excellent match day experience.

This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes.