About The Way Youth Zone
At The Way Youth Zone, we’re here for Wolverhampton’s young people - offering a safe, vibrant space where they can build friendships, get active, and discover what inspires them, shaping their own futures. Through sports, creative arts, life skills, and trusted relationships, we support young people to grow in confidence, overcome isolation, and thrive.
Our team lives by our values: together, honest, energetic, welcoming, aspirational, and youth-led. Whether you're working directly with young people or behind the scenes, you’ll be part of a passionate, inclusive team that’s united by heart and proud to make a difference every day.
Job Purpose
As a Bank Youth Worker, you will support the delivery of high-quality, engaging activities within our open-access Youth Zone sessions. You will help create a safe, inclusive, and enjoyable environment where young people feel welcomed, listened to, and encouraged to take part.
Working flexibly as part of the delivery team, you will build positive relationships with young people, support their confidence and wellbeing, and contribute to a culture that puts young people first. This is a hands-on, dynamic role where no two sessions are the same, and where your energy, creativity, and approachability will directly shape young people’s experiences.
Key Duties & Responsibilities
Delivery & Engagement
- Support the delivery of fun, safe, and inclusive activities for young people.
- Engage positively with young people during sessions, encouraging participation and enjoyment.
- Adapt activities to meet the needs, interests, and abilities of those attending.
Relationships & Behaviour
- Build positive, respectful, and professional relationships with young people from diverse backgrounds.
- Act as a positive role model, promoting appropriate behaviour and positive social interaction.
- Encourage young people’s voice and involvement in shaping activities and sessions.
Safeguarding & Inclusion
- Promote and safeguard the welfare of children and young people at all times.
- Follow all safeguarding, health and safety, and equality policies and procedures.
- Be alert to safeguarding concerns and report them in line with organisational procedures.
Team & Organisation
- Work collaboratively with staff and volunteers to ensure sessions run smoothly.
- Represent The Way Youth Zone professionally and positively at all times.
- Support promotional activities and occasional visits as required.
- Carry out any other reasonable duties in line with the role.
Required Qualifications / Experience
Essential
· Experience of working with children or young people aged 8–19 (25 with additional needs).
· Ability to work positively with young people from a range of backgrounds.
· Understanding of safeguarding responsibilities in a youth setting.
· Willingness to work evenings, weekends, and flexible hours.
· Enhanced DBS clearance (or willingness to obtain one), ideally on the update service
Desirable
· Youth work or related qualification (Level 2–6).
· Experience working with young people with additional needs or disabilities.
· Experience supporting volunteers or working as part of a delivery team.
Skill and competencies
· Strong interpersonal and communication skills
· Ability to build rapport and trusted relationships
· Empathy, compassion and emotional intelligence
· Ability to work independently and as part of a team
· Reflective practice and willingness to learn
· Confident record-keeping and basic reporting skills
Accountability & What Success Looks Like
We define accountability as taking responsibility for your role, working safely and professionally, and contributing positively to team culture.
In this role, success looks like:
· Young people feeling safe, welcomed, and engaged during sessions.
· Positive, respectful relationships with young people and colleagues.
· Sessions running smoothly, safely, and inclusively.
· Safeguarding procedures being followed confidently and consistently.
You’ll be accountable for:
· Your conduct and engagement during sessions.
· Upholding safeguarding, health and safety, and organisational policies.
· Contributing to a positive experience for young people attending the Youth Zone.
Equal Opportunities Statement
The Way Youth Zone is committed to being an inclusive employer. We welcome applications from people of all backgrounds and communities and are proud to be youth-led in everything we do.