Job Description: Head of Field Delivery

Location: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds

Reporting to: Managing Director Installations

Direct Reports: Senior Contracts Manager

Responsible for: Contracts Managers, Site Supervisors, Asset Lead, Installers

The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and cost of living, the company’s goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel.

The Head of Field Delivery is responsible for the overall leadership, governance and performance of Aran’s national installation and site delivery operations.

Reporting directly to the Managing Director, this role provides strategic and operational leadership across all field delivery activities, ensuring projects are delivered safely, compliantly, efficiently and to the highest quality standards.

The role oversees the full field delivery structure including Senior Contracts Managers, Contracts Managers, Supervisors and site-based teams, ensuring the organisation has the competence, capability and systems required to deliver complex retrofit programmes at scale.

The Head of Field Delivery will be responsible for ensuring that operational delivery aligns with PAS standards, TrustMark requirements, client specifications and relevant legislation including the Building Safety Act where applicable.

This role plays a key leadership position within the senior management team and will be responsible for driving continuous improvement in installation quality, health and safety performance, field team competence and operational efficiency.

· Lead and manage the companies national field delivery operations across all programmes

· Provide leadership and direction to Senior Contracts Managers and operational teams

· Ensure works are delivered safely, compliantly and in line with programme objectives

· Establish clear operational structures, responsibilities and reporting lines across field teams

· Ensure effective mobilisation and delivery of projects across multiple regions

· Develop and implement robust field delivery management frameworks

· Ensure consistent standards of site supervision, installation quality and operational discipline

· Maintain strong operational oversight across all live projects and workstreams

· Ensure effective communication between operational teams, quality teams and senior management

· Develop and maintain a competence framework for field delivery teams

· Ensure all site personnel meet required competency levels for their roles

· Support recruitment, training and development of operational teams

· Promote professional development and skills improvement across field delivery functions

· Ensure installation quality meets PAS 2030 / PAS 2035 requirements and client specifications

· Work closely with the Technical Quality Manager and compliance team to ensure technical standards are maintained

· Monitor operational performance and ensure issues are resolved promptly

· Promote a strong right-first-time culture across all installations

· Provide senior leadership for health and safety across field operations

· Ensure site activities comply with health and safety legislation and company procedures

· Work closely with the Field Health & Safety Coordinator and Central SHEQ functions

· Drive improvements in safety culture, risk management and incident prevention

· Ensure compliance with relevant legislation including the Building Safety Act where applicable

· Ensure appropriate controls are in place for temporary works and site risk management

· Ensure robust procedures exist for planning, supervision and monitoring of high-risk activities

· Ensure competent personnel oversee works involving structural or safety-critical elements

· Maintain oversight of subcontractor performance across all field delivery activities

· Ensure subcontractors meet required quality, competence and safety standards

· Support supply chain development and performance improvement

· Maintain strong relationships with key clients and programme partners

· Represent Aran in operational meetings, technical discussions and programme reviews

· Ensure delivery programmes align with contractual and client expectations

Monitor operational performance including:

· Installation quality

· Safety performance

· Programme delivery

· Field team productivity

Implement improvement initiatives to strengthen operational delivery

Identify risks and implement mitigation strategies across programmes

· Act as a key member of the senior management team

· Provide regular updates to the Managing Director on operational performance and risks

· Contribute to strategic planning and operational development across the business

· Extensive experience managing large-scale construction and retrofit operations

· Strong leadership experience overseeing multi-site delivery teams

· Strong understanding of construction safety, operational management and compliance frameworks

· Experience working within regulated environments or large programme delivery

· Ability to manage complex operational structures and subcontractor supply chains

· Strong leadership, decision-making and problem-solving skills

Essential

1. Significant operational leadership experience within construction, retrofit or utilities

2. Construction trade qualifications

3. Strong understanding of construction health and safety requirements

4. Full UK driving licence

5. SMSTS or equivalent construction safety qualification

6. IOSH or NEBOSH safety qualification

7. Experience of the Building Safety Act.

Desirable

· Experience with PAS 2030 / PAS 2035 frameworks

· Experience managing large government or framework-based programmes

The Head of Field Delivery will be based at the Aran Insulation Head office but will be mainly based in the field and will work normal site hours Monday to Friday 9am to 5pm, however on occasions it will be required to work outside these hours and away from the head office. Staff are required to attend occasional training courses, conferences and meetings that may necessitate staying away from home overnight.

This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes.

Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process.

Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn.

Description prepared by: Mark Randall (Managing Director)

Job Types: Full-time, Permanent

Work Location: In person