Vacancy at Cambridge United FC
Match Day Steward
Cledara Abbey Stadium
Vacancy listed
23/03/2026
Application deadline
31/07/2026
Details
Role Summary
Matchday Stewards play a vital role in delivering a safe, welcoming, and enjoyable experience for all supporters. Working as part of the stadium’s safety team, stewards help manage crowd movement, provide guidance and information to spectators, and support emergency procedures where required. The role involves monitoring designated areas, ensuring compliance with stadium regulations, and offering excellent customer service throughout the event. Stewards act as the first point of contact for fans, contributing to a positive matchday atmosphere while maintaining the highest standards of safety and professionalism.
Key Job Outcomes
• To attend the match briefing and to understand the arrangements for each fixture.
• Directing members of the public who are entering or leaving the ground to help achieve an even flow of people in the viewing areas and ensure that no overcrowding occurs in a particular section of the stadium.
• Patrolling the ground and dealing with any emergencies arising, knowing how to raise the alarm, use a fire extinguisher and administer first aid where necessary.
• Manning entrances, exits and other strategic points, especially exit gates and doors which are not continuously open whilst the ground is in use.
• Assisting as appropriate to ensure the safety and control of all members of the public, before, during and after an event.
• Undertaking specific duties in the event of a major incident, which might give rise to evacuation.
• Prevention of overcrowding.
• Prevention of staircases being obstructed.
• Ensure gangways and exits are always kept clear.
• Identify and investigate any incident amongst spectators and if necessary, notify the nearest police officer and control. The Job The Job •
To attend and contribute (when required) to all CPD as required. • To carry out any other duties as directed by the Match Day Safety Officer.
This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes. As a term of your employment, you may reasonably be expected to perform duties of a similar or related nature to those outlined in the job description.
Matchday Stewards play a vital role in delivering a safe, welcoming, and enjoyable experience for all supporters. Working as part of the stadium’s safety team, stewards help manage crowd movement, provide guidance and information to spectators, and support emergency procedures where required. The role involves monitoring designated areas, ensuring compliance with stadium regulations, and offering excellent customer service throughout the event. Stewards act as the first point of contact for fans, contributing to a positive matchday atmosphere while maintaining the highest standards of safety and professionalism.
Key Job Outcomes
• To attend the match briefing and to understand the arrangements for each fixture.
• Directing members of the public who are entering or leaving the ground to help achieve an even flow of people in the viewing areas and ensure that no overcrowding occurs in a particular section of the stadium.
• Patrolling the ground and dealing with any emergencies arising, knowing how to raise the alarm, use a fire extinguisher and administer first aid where necessary.
• Manning entrances, exits and other strategic points, especially exit gates and doors which are not continuously open whilst the ground is in use.
• Assisting as appropriate to ensure the safety and control of all members of the public, before, during and after an event.
• Undertaking specific duties in the event of a major incident, which might give rise to evacuation.
• Prevention of overcrowding.
• Prevention of staircases being obstructed.
• Ensure gangways and exits are always kept clear.
• Identify and investigate any incident amongst spectators and if necessary, notify the nearest police officer and control. The Job The Job •
To attend and contribute (when required) to all CPD as required. • To carry out any other duties as directed by the Match Day Safety Officer.
This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes. As a term of your employment, you may reasonably be expected to perform duties of a similar or related nature to those outlined in the job description.