Join Our Team as a Retail Store Manager!
Are you passionate about providing excellent customer service and love working in a friendly environment? As a Retail Manager at Carrs Pasties, you’ll join a team where people truly come first and where delivering an exceptional customer experience is at the heart of everything we do. You’ll be part of a supportive, values‑driven environment where you can lead by example, inspire high-performing teams, and make a real impact every day. Uphold our commitment to quality and food safety, and drive continuous improvement, this role offers the chance to grow your skills, influence meaningful change, and be part of a business that prides itself on doing things the right way. If you’re motivated by ensuring great service, and creating memorable experiences for customers, you’ll thrive with us.
Hours:
Monday | 7.00am-2.30pm (including 20min paid break)
Tuesday | 7.00am-2.30pm (including 20min paid break)
Wednesday | 7.00am-2.30pm (including 20min paid break)
Friday | 7.00am-2:30pm (including 20min paid break)
Saturday | 7.00am - 2.30pm (Including 20min paid break)
Key Responsibilities:
- Lead, support, and develop the team to deliver excellent service, standards and performance.
- Champion a customer first, fresh, little and often mindset.
- Ensure high standards of service, food quality, and product availability.
- Manage recruitment, onboarding, rotas, attendance, and performance reviews.
- Respond to customer feedback and drive sales through promotions and KPI focus.
- Oversee stock control, ordering, and shop-level operational planning.
- Ensure strict compliance with food safety, hygiene standards, and legislation.
- Complete risk assessments, documentation, and maintain audit readiness.
- Reduce waste, improve processes, and support continuous improvement initiatives.
What We’re Looking For:
A natural leader who inspires confidence and brings out the best in others. Has strong communication, empathy, and emotional intelligence.
Someone who thrives in a fast-paced, people-focused retail environment.
Is a proactive problem-solver with resilience and adaptability.
With a real passion for customer service, food safety, and operational detail.
Why Join Us?
Be part of a family-oriented team.
Enjoy a positive and supportive work environment.
Contribute to a growing business with a strong set of values.
If you’re ready to bring your enthusiasm and dedication to our team, we’d love to hear from you! Please upload your CV and cover letter.