Vacancy at Letchworth Garden City Heritage Foundation
Visitor Services Assistant - Catering
Salary
£ 24,479.00
Standalone Farm – Letchworth
Vacancy listed
26/02/2026
Application deadline
13/03/2026
Details
Do you have a passion for food and flavour with a desire to deliver a fantastic customer experience?
If so, we're looking for a full time (35 hours per week working on a rota shift pattern) catering team assistant working in our fantastic Café at Standalone Farm.
Our catering team members prepare and serve our food providing much needed refreshments to our visitors and fueling them for the rest of their visit!
If so, we're looking for a full time (35 hours per week working on a rota shift pattern) catering team assistant working in our fantastic Café at Standalone Farm.
Our catering team members prepare and serve our food providing much needed refreshments to our visitors and fueling them for the rest of their visit!
THE ROLE
Prepare, cook and serve food and beverages in line with standards.
Prepare, cook and serve food and beverages in line with standards.
Assist with the delivery and storage of stock, stock control and stock taking.
Ensure all tasks are completed in line with statutory Food Hygiene regulations and our own internal policies and documentation requirements.
Support the Catering Manager with training staff in food, health and safety and other process and procedures relating to the Cafe.
Problem solve any difficulties or issues that arise in line with policy, procedures and management support.
Problem solve any difficulties or issues that arise in line with policy, procedures and management support.
PREVIOUS EXPERIENCE
Applicants must have catering experience and customer service skills.
SKILLS KNOWLEDGE & ABILITIES
Applicants must have catering experience and customer service skills.
SKILLS KNOWLEDGE & ABILITIES
- Able to work under pressure and meet deadlines.
- Sound knowledge of food health and safety regulations.
- Able to use own initiative to solve problems and achieve required outcomes.
- Due to the nature of the role flexibility will be required, appreciated, and reciprocated.
OUR VALUES
Collaborative. Evidence-based. Inclusive. Supportive. Impactful
We are a people business. We look for passionate people who will help us to meet our vision and values. Our values demonstrate our principles and guide our actions. We want our values to come to life through people’s experience of each other and the Foundation as whole - ultimately helping create a culture that ensures our commitment to achieving our vision and mission.
APPLICATIONS
Applications must include a CV and a covering statement/letter explaining why you are applying for the role.
Applications without a covering statement may not be accepted.
Applications without a covering statement may not be accepted.
We are happy to discuss reasonable adjustments to the application process should you require these, please contact hr@letchworth.com
Please note if we receive a large volume of applications for this role, we reserve the right to close the vacancy ahead of the published closing date.
EQUAL OPPORTUNTITIES
Whether it is creating diversity in our services or building new teams, we care about our people and the opportunities they have. We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.
SAFEGUARDING
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all our colleagues to share this commitment.
FLEXIBILITY
We understand that you might need a little help balancing your work and home life. Many of our colleagues work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.
PERSONAL DATA
Letchworth Garden City Heritage Foundation (LGCHF) will only collect personal data relevant to the recruitment process and will process that data in compliance with the Data Protection Act 2018 / UKGDPR. Your personal data will only be shared with persons directly involved in the recruitment process, and LGCHF will retain your personal data for only as long as it remains relevant to LGCHF. For further information please ask for a copy of our general recruitment privacy policy. For information on your data rights, go to www.ico.org.uk.
Letchworth Garden City Heritage Foundation (LGCHF) will only collect personal data relevant to the recruitment process and will process that data in compliance with the Data Protection Act 2018 / UKGDPR. Your personal data will only be shared with persons directly involved in the recruitment process, and LGCHF will retain your personal data for only as long as it remains relevant to LGCHF. For further information please ask for a copy of our general recruitment privacy policy. For information on your data rights, go to www.ico.org.uk.
Benefits
Every member of our team is valued, which is why we support them with a range of benefits to help them thrive both inside and outside of work.
Our benefits are grouped around three priorities – Health, Work life balance/time and Finances
Health:
Cash Health Plan
Cycle to work scheme
Employee Assistance Programme & Wellbeing resource
Smart Health 24/7 GP consultation
Time:
27 days holiday plus Bank Holidays (pro-rata for part time)
Holiday buy / sell scheme
1 day paid Volunteering Leave per year (pro rata for part time)
Finances:
Company Pension
Life Assurance
Wellbeing Allowance (£225 per year)
Electric Vehicle Scheme
Employee Discount Scheme
Discounts for our venues